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Evision installation no phone..

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  • 07-03-2014 1:05pm
    #1
    bennyl10
    Registered Users Posts: 5,565 ✭✭✭


    Hi there, we had evision and e fibre installed yesterday, after which we werr told he phone line would be down for a couple of hours.. this was fine as a while new service had been installed..
    Tis morning then, perfect internet and TV.. still no phone..ramg customer support.. yere a total shambles.. passed fom person to person lf confused answerers amd then told upto 10 working days to fix it?!

    Ye caused this problem.yesterday..WHY IN GODS NAME WILL it BE TEN WORKING DAYS TO GET THE PHONE LINE BACK.WORKING.. THE ONE THING EIRCOM ARE MEAT TO DO..


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  • Options
    #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    bennyl10 wrote: »
    Hi there, we had evision and e fibre installed yesterday, after which we werr told he phone line would be down for a couple of hours.. this was fine as a while new service had been installed..
    Tis morning then, perfect internet and TV.. still no phone..ramg customer support.. yere a total shambles.. passed fom person to person lf confused answerers amd then told upto 10 working days to fix it?!

    Ye caused this problem.yesterday..WHY IN GODS NAME WILL  it BE TEN WORKING DAYS TO GET THE PHONE LINE BACK.WORKING.. THE ONE THING EIRCOM ARE MEAT TO DO..
    Hi bennyl10

    Apologies for this, something is obviously not right and the phone should indeed be working. Please PM me the eircom account details and I will have this followed up on.

    Many thanks
    Al


  • Options
    #3
    bennyl10
    Registered Users Posts: 5,565 ✭✭✭bennyl10


    eircom: Alan wrote: »
    Hi bennyl10

    Apologies for this, something is obviously not right and the phone should indeed be working. Please PM me the eircom account details and I will have this followed up on.

    Many thanks
    Al

    Pm sent :)


  • Options
    #4
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    bennyl10 wrote: »
    eircom: Alan wrote: »
    Hi bennyl10

    Apologies for this, something is obviously not right and the phone should indeed be working. Please PM me the eircom account details and I will have this followed up on.

    Many thanks
    Al

    Pm sent :)
    Thanks bennyl10

    I'll send this for investigation now and get back to you as soon as I have more information.

    Thanks

    Al


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