If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)

Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

HELP/ADVICE

anneobrien1975 · 2014-03-07 18:18:34

packard bell windows 8 system dvd/cd drive not working or showing up on computer. showing up Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

07-03-2014 7:18pm

#1

anneobrien1975

Registered Users Posts: 20 ✭

Join Date: April 2013

Posts: 15

packard bell windows 8 system dvd/cd drive not working or showing up on computer.
showing up
Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

0

Comments

#2 08-03-2014 1:32pm

[Deleted User]
Posts: 0 ✭

Join Date: -

Posts: 0

Sounds like the classic "missing upper/lower filters" problem.

See https://support.microsoft.com/kb/314060

0
#3 09-03-2014 7:56pm

anneobrien1975

Registered Users Posts: 20 ✭

Join Date: April 2013

Posts: 15

it seems it was to remove and reinstall the driver thank you for the link it was a great help. now its playing through cyber link power dvd how can i change this to media player?

0