Error 80090304

Payton

Hi My son has been unable to log in to his Xbox profile and is getting this error 80090304, he can log into his account on his cousins xbox and it works fine, and deleted the hard drive also. We have been in touch with Microsoft and to be honest we found them to be useless.....we went through all the procedures with them but nothing.
Has anyone come across this before?

nava

Did you try searching in google, 1 article I could find FIX for Xbox360 Error Code 80090304 has some steps

FIX for Xbox360 Error Code 80090304

I spent about four hours on with tech support trying to fix this error with my Xbox because there is no record of it in the Microsoft database, so I wanted to share in case it can help someone else.

Essentially, the error is a flawed security prompt that asks you to verify your email and password upon logging in to Xbox Live, but rejects the information and says “An error has occurred,” giving the above code.

Here’s the fix:

1) Go to Settings/Internet
2) Go to Customize Internet Settings
3) Go to the left tab and click on Restore To Factory Settings. This will reset ALL INTERNET SETTINGS
4) Plug your ethernet cable to your computer and access the IP address and all that stuff via the control panel. Then when the box is up with the properties, remove the cable and put it back into the xbox.
5) Go to Manually set up Internet
6) Type in the info EXACTLY
7) Try and log in

You can also try deleting your gamer profile, clearing the storage cache three times, rebooting the console, and then re-downloading your profile.

(I know this isn’t the kind of thing you usually post but I was out of my mind trying to fix my console and it’d be great if it helped someone else out)

Payton

nava wrote: »

Did you try searching in google, 1 article I could find FIX for Xbox360 Error Code 80090304 has some steps

Thanks we did Google it, but I'll forward this on to him to try it.

Payton

Cheers it worked, he just reset internet settings back to factory settings and away it went. He had been changing dns settings for an online streaming service and reckoned it just locked up.
Cheers again.

biebiebie

Same here today.
Apparently there's a major outage with one of the xbox one services for live accounts.
http://support.xbox.com/en-IE/xbox-live-status
Reports "Xbox Live Core Services Limited"


Xbox One
Affected services:
Signing into Xbox Live
12/03/2014 00:04:06 GMT:
We're receiving reports that some Xbox members are unable to sign in to Xbox Live. We are working very hard right now to get you back online. We appreciate your patience while we investigate this issue. We'll update you again in 30 minutes.

I was on to MS support and they confirm this and said engineers are working on fixing it.

bernard123

is xbox 360 effected aswell ???? having probelms today