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eFibre speed dropping?

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  • 13-03-2014 5:54pm
    #1
    kanef15
    Registered Users Posts: 1 ✭


    O.K. so around the 8th I was getting speeds of 26 - 32 average download then on the 10th my internet speed has just gone downhill completely. 

    as you can see the speed of 28 - 30 then it went down to 6.

    all 4 lights are on the modem... 

    B31xxkC.png

    1p7D5Pr.png

    i1K8m4q.png


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  • Options
    #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    kanef15 wrote: »
    O.K. so around the 8th I was getting speeds of 26 - 32 average download then on the 10th my internet speed has just gone downhill completely. 

    as you can see the speed of 28 - 30 then it went down to 6.

    all 4 lights are on the modem... 

    B31xxkC.png

    1p7D5Pr.png

    i1K8m4q.png

    HI kanef15

    There definitely seems to be an issue here. As this is efibre broadband the best advice I can offer is to report this immediately to the efibre technical support team on 1890260260 or alternatively through the web chat. You can access chat on our contact us page at www.eircom.net/about/contact   you may see a button inviting you to “Chat now” but the icon can be found to the right hand side of the page.

    Thanks
    Al


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