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How to setup shared hosting DKIM

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  • 18-03-2014 12:27pm
    #1
    philahern
    Registered Users Posts: 148 ✭✭


    Hello,

    We are on the Linux Shared Medius subscription. I can see SPF seems to be setup by default for domains but is there a way to setup DKIM in the control panel? Do you have any documentation on how to do this? We are having problems with delivery of order confirmation emails to some email hosts. We have tried from other servers and there doesn't seem to be a problem with the actual email or the script used to send the email.

    Thanks


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    #2
    mneylon
    Registered Users Posts: 7,739 ✭✭✭mneylon


    philahern wrote: »
    Hello,

    We are on the Linux Shared Medius subscription. I can see SPF seems to be setup by default for domains but is there a way to setup DKIM in the control panel? Do you have any documentation on how to do this? We are having problems with delivery of order confirmation emails to some email hosts. We have tried from other servers and there doesn't seem to be a problem with the actual email or the script used to send the email.

    Thanks
    Please open a support ticket and our technical support staff should be able to advise if it is possible and how (assuming it is)

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