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  • 18-03-2014 2:59pm
    #1
    prettyrestless
    Registered Users Posts: 444 ✭✭


    I rang Electric Ireland today as I am moving house but I will need to keep my previous account open for another month or so, until the end of my lease. The lady I spoke to said I was entitled to an 8% discount for paying by direct debit and using online billing. Will this discount be applied retrospectively to previous bills?


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    #2
    EI: Una
    Closed Accounts Posts: 1,585 ✭✭✭EI: Una


    Hi prettyrestless,

    Our price-plan discounts are not backdated, they are applied from the date of registration for them and agreement to terms and conditions.

    If you would like further assistance, do let us know.

    Kind regards,
    Una


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    #3
    prettyrestless
    Registered Users Posts: 444 ✭✭prettyrestless


    Thanks Una. One more question. If I need a new card for my prepay gas meter where can I get one?


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    #4
    EI: Aoife O
    Closed Accounts Posts: 282 ✭✭EI: Aoife O


    Hi prettyrestless,

    You can purchase a new gas prepay card at your local Payzone outlet. You can find out where your nearest Payzone outlet is on their website: http://www.payzone.ie/

    If you've any further questions, please let us know.

    Kind regards,
    Aoife


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