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cant pay my bill

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  • 24-03-2014 12:38pm
    #1
    irish_noelie
    Registered Users Posts: 3 ✭


    [font=arial, sans-serif]hello again[/font]
    [font=arial, sans-serif]i still cant access my account to pay my bill.[/font]
    [font=arial, sans-serif]i have been locked out now for nearly a month.[/font]
    [font=arial, sans-serif]i have email ye twice in relation to this.[/font]
    did i post this in the right palce
    i am trying to contact electric ireland help page


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    #2
    irish_noelie
    Registered Users Posts: 3 ✭irish_noelie


    https://youraccountonline.electricireland.ie/ebilling/public/frameset_top_html.jsp

    [font=Arial, Helvetica]An error has occurred while processing your request. We are investigating this and will contact you by email shortly.[/font]

    Thats all i see everytime i try to reset my password


  • Options
    #3
    EI: Una
    Closed Accounts Posts: 1,585 ✭✭✭EI: Una


    Hi irish_noelie,

    We are responding to your private message correspondence.

    The people to contact regarding online billing queries are a different department but we will assist you as much as we can here in relation to your account, including getting in touch with the online billing people on your behalf if necessary.

    Regards,
    Una


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    #4
    irish_noelie
    Registered Users Posts: 3 ✭irish_noelie


    Electric Ireland: Una wrote: »
    Hi irish_noelie,

    We are responding to your private message correspondence.

    The people to contact regarding online billing queries are a different department but we will assist you as much as we can here in relation to your account, including getting in touch with the online billing people on your behalf if necessary.

    Regards,
    Una
    thank you
    all i want is to reset my password
    the form is broke


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