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Does my new card use my old pin?

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  • 31-03-2014 9:08pm
    #1
    Robmeister2011
    Registered Users Posts: 101 ✭✭


    I reported my card lost two weeks ago and have since received the new one but not the pin. Is it using my old pin?


Comments

  • Options
    #2
    mitosis
    Registered Users Posts: 2,000 ✭✭✭mitosis


    Usually uses the same pin


  • Options
    #3
    Bank of Ireland: Sarah
    Closed Accounts Posts: 1,640 ✭✭✭Bank of Ireland: Sarah


    Hi Robmesiter2011,

    Thanks for contacting us here on Boards.

    Generally, you are asked if you would like a new PIN as well as a new card at the time of cancelling the old card. If you did ask for a PIN, this should arrive within two working days of the card.

    To clarify whether a new PIN is being sent out, please call Bank of Ireland 365 on 0818 365 365 and a representative will be happy to check this for you. 

    If you need help with any other query, please let us know.

    Thanks,
    Sarah


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