Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Tas lock out urgent

Options
  • 02-04-2014 2:41pm
    #1
    Idbatterim
    Registered Users Posts: 17,852 ✭✭✭✭


    Hi. we are small company using Tas Books 2 version 6, the password was changed recently automatically, when we rang Tas, we were told we would have to pay E250 for a new password or E800 to upgrade to the newest version, do you know if there is any way around the password situation? Thanks, Shane


Comments

  • Options
    #2
    ifah
    Registered Users Posts: 576 ✭✭✭ifah


    What type of support / contract / installation do you have ?


  • Options
    #3
    Idbatterim
    Registered Users Posts: 17,852 ✭✭✭✭Idbatterim


    we bought the software about 9 years ago, but we never took the optional phone support contract...


  • Options
    #4
    ifah
    Registered Users Posts: 576 ✭✭✭ifah


    If it's important to the business I'd consider upgrading or at the very least pay to get a password reset done.

    You could back everything up and see if you can hack the password but you'd want to make sure that you don't destroy your installation.


  • Options
    #5
    Nuttzz
    Registered Users Posts: 3,776 ✭✭✭Nuttzz


    if you spend 800 and get another 9 years out of it you'll have done very well for yourselves

    there is going to be no way around this bar paying sage for an unlock or an update


  • Options
    #6
    Deep Thought
    Registered Users Posts: 4,441 ✭✭✭Deep Thought


    Idbatterim wrote: »
    the password was changed recently automatically, w

    How was it changed automatically?

    Do they have access to your system?

    Did you not change the password when you first installed it ?

    The narrower a man’s mind, the broader his statements.



  • Advertisement
  • Options
    #7
    scwazrh
    Registered Users Posts: 2,694 ✭✭✭scwazrh


    How can a password be changed automatically?


  • Options
    #8
    Peterdalkey
    Closed Accounts Posts: 2,091 ✭✭✭Peterdalkey


    If you look at the original software license, it may well outline that your purchase was for a time defined period. It would thus be timed to close access after a preset date. You could try resetting the computer clock date back say one year and try again to gain access.


  • Options
    #9
    Idbatterim
    Registered Users Posts: 17,852 ✭✭✭✭Idbatterim


    sorry the above explanation hits the nail on the head


  • Options
    #10
    Deep Thought
    Registered Users Posts: 4,441 ✭✭✭Deep Thought


    Peterdalkey wrote: »
    If you look at the original software license, it may well outline that your purchase was for a time defined period. It would thus be timed to close access after a preset date. You could try resetting the computer clock date back say one year and try again to gain access.

    Really...

    Cant see how that's allowed as they do not own the data and cannot restrict the access to that data., if the licence is up it should warn you and then you take action, but you get notice of the fact but still have access to your own data, otherwise sounds like extortion.

    Sounds more like someone changed it locally ? either accidentally or on purpose

    The narrower a man’s mind, the broader his statements.



  • Options
    #11
    Idbatterim
    Registered Users Posts: 17,852 ✭✭✭✭Idbatterim


    we are being called by sales non stop now, will just pay up next week! Thanks for the advice and suggestions guys!
    Sounds more like someone changed it locally ? either accidentally or on purpose
    I cant be certain because others use it, but Id be 99% sure, that this isnt the case...


  • Advertisement
Advertisement