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site access when cookies notices are dipslayed

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  • 02-04-2014 8:36pm
    #1
    GT_TDI_150
    Registered Users Posts: 10,917 ✭✭✭✭


    Hi,

    Thought I would bring the following to you attention...

    Each time the cookies notice and the cookies banner on top of the screen are used on the site it plays havoc with my account.

    I keep getting logged out of my connection, this also occurder the last time these messages were being displayed.

    Is there something you /me can do to resolve this?

    Thanks


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    #2
    GT_TDI_150
    Registered Users Posts: 10,917 ✭✭✭✭GT_TDI_150


    Guys,

    This is getting really frustration, last night I had to log in in excess of 10 times.

    Any ideas?

    Thanks


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    #3
    Boards.ie: Alvis
    Closed Accounts Posts: 161 ✭✭Boards.ie: Alvis


    Hi there,

    The cookie notice is displayed for anyone who has never visited the site before.

    It sounds like your browser is losing its cookies very often, hence why you are getting logged out and seeing the cookie notice at the same time.

    There's nothing that I can think of that may be causing this on our end. Would you be able to visit http://www.boards.ie/diagnostics and copy and paste the details there to me please? (Omitting your IP address and followed forums)

    Would you also be able to share what extensions you are using in your browser please? There might be some anti-virus software that may be clearing your browser's cookies all the time? One last question: Are you browsing Boards in incognito mode a lot?

    Your response to these questions will help us a lot in determining what is causing your cookies to be lost all the time.

    Thanks,
    Alvis.


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    #4
    GT_TDI_150
    Registered Users Posts: 10,917 ✭✭✭✭GT_TDI_150


    Diagnostics Page

    Your System

    Operating System: Windows 7

    User Agent: Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; Trident/5.0)

    Your Browser

    Javascript Enabled:Yes

    Cookies Enabled: Yes

    Java Enabled:Yes

    Flash Version:11.1 102 installed

    Your Resolution

    Screen:1525 x 857

    Current Browser:1082 x 548

    Colour:24 bit

    Our Server

    Date/Time: Thursday 03rd of April 2014, 21:16:21

    Name: www.boards.ie (rowlf)

    LocalStorage

    LS/SS Enabled:Yes


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    #5
    GT_TDI_150
    Registered Users Posts: 10,917 ✭✭✭✭GT_TDI_150


    Use internet Explorer9

    never browse ingocnito


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