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Sterling exchange

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  • 03-04-2014 1:43pm
    #1
    limerick85
    Registered Users Posts: 86 ✭✭


    Hi

    Just wondering if there is much point exchanging €100 into sterling in my local branch when I can also withdraw it from an atm in the UK?

    Just wondering if there is much of a cost/saving difference?
    Thanks


Comments

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    #2
    Bank of Ireland: Sarah
    Closed Accounts Posts: 1,640 ✭✭✭Bank of Ireland: Sarah


    Hi limerick85,

    Thanks for contacting us on Boards

    When you are exchanging cash for a foreign currency at a branch, there will be a daily exchange rate applied. You can find the daily exchange rates here 
    This is a charge for purchasing the currency which is 1% of the transaction value with a minimum charge of €1.25 and the maximum is €6.35. 

    There is a cross border handling fee when you use your VISA Debit card to withdraw foreign currency at an ATM. This would be 3.5% of the transaction value with the minimum charge of €3.17 and a maximum of €11.43. When withdrawing foreign currency with your VISA Debit card, the exchange rate is determined by VISA. You can find their daily exchange rates here

    I hope this is clearer for you and if you need help with any other query please do not hesitate to contact us.

    Thanks,
    Sarah


  • Options
    #3
    limerick85
    Registered Users Posts: 86 ✭✭limerick85


    Thanks, so I would be better getting from the bank from the sounds of it?

    I want to query a transaction on my account. I ran out of credit this morning while holding for banking 365 and now the email function on the website doesn't seem to be working.

    How can I get someone to contact me?

    My number is <snip>

    Thanks


  • Options
    #4
    Bank of Ireland: Billy
    Closed Accounts Posts: 1,066 ✭✭✭Bank of Ireland: Billy


    Hi limerick85, 

    Thanks for posting.

    Apologies for the amount of time you spent on the phone. 

    We do not have access to a/c details at this department. 
    To query a transaction, please use the Ask a Question option from your 365 Online Service Desk inbox and a representative will offer assistance. 

    We would strongly recommend you remove your mobile number from your post as soon as possible. 

    Thanks

    Billy


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