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An Post problem

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  • 09-04-2014 1:27pm
    #1
    Just_Yana
    Registered Users Posts: 9 ✭


    Hi everyone,
    I've recently ordered a book from an online bookshop and it was shipped to me from India. The bookshop gave me the tracking N. And on the an post page it says that my package has been received and is in Dublin Mail Center, D12.

    I live in D6. How long will it take before it reaches my local post office? And was I supposed to get any special notification or only the one when the book will be ready to collect?

    Thanks.
    Tagged:


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    #2
    cunnifferous
    Registered Users Posts: 1,079 ✭✭✭cunnifferous


    Gets checked through customs at the mail center at D12 afaik. I recently ordered headphones from Singapore and they were delivered the next day after being checked in at the mail center in D12.


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    #3
    Just_Yana
    Registered Users Posts: 9 ✭Just_Yana


    cunnifferous,
    Thanks. It looks like mine has been in D12 for 3 days already ... Hopefully they'll get it to me asap.


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    #4
    jimmii
    Registered Users Posts: 14,810 ✭✭✭✭jimmii


    3 days is quite long we have a lot of stuff coming through and its rare for it to not be next day or at least the day after.


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    #5
    Just_Yana
    Registered Users Posts: 9 ✭Just_Yana


    jimmii,
    I contacted customer service about my problem, but they haven't answered yet. On the webpage it says: 6-Apr-14 location: Dublin Mail Center, D12 9-Apr-14 location: Dublin Mail Center, D12

    The post office has never contacted me in the first place, so if I haven't got all worried myself, I would have never found out. It happened to me earlier this year. The book has never arrived.


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    #6
    January
    Closed Accounts Posts: 23,862 ✭✭✭✭January


    Moved from Dublin City to Consumer Issues.


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    #7
    nava
    Registered Users Posts: 4,739 ✭✭✭nava


    Just_Yana wrote: »
    jimmii,
    I contacted customer service about my problem, but they haven't answered yet. On the webpage it says: 6-Apr-14 location: Dublin Mail Center, D12 9-Apr-14 location: Dublin Mail Center, D12

    The post office has never contacted me in the first place, so if I haven't got all worried myself, I would have never found out. It happened to me earlier this year. The book has never arrived.

    Does any of the tracking say if Item is in customs or anything similar, because if handed to customs it should say it.

    What other info can you see in the tracking?

    You can try calling them on 1850575859 or 017057600


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    #8
    Just_Yana
    Registered Users Posts: 9 ✭Just_Yana


    nava wrote: »
    Does any of the tracking say if Item is in customs or anything similar, because if handed to customs it should say it.

    What other info can you see in the tracking?

    You can try calling them on 1850575859 or 017057600

    No. It only says "Current information: Item received location: Dublin Mail Center, Dublin 12 Date: 09-Apr-14 08:32"

    Absolutely the same in Item History
    with dates 09-Apr-14 and 06-Apr-14

    Thanks for the Ns, will try to call them.


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