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Can't login to 365 account

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  • 19-04-2014 10:15pm
    #1
    The Narrator
    Closed Accounts Posts: 423 ✭✭


    Just wondering if anyone else is having problems logging into banking 365.
    Not working for me at all.


Comments

  • Options
    #2
    meoklmrk91
    Registered Users Posts: 4,085 ✭✭✭meoklmrk91


    Just managed to log in there via the mobile app, took bloody ages though so I would say they are having issues alright. 


  • Options
    #3
    Bank of Ireland: Alison
    Closed Accounts Posts: 1,060 ✭✭✭Bank of Ireland: Alison


    [font=Verdana, sans-serif]Hi The Narrator & meoklmrk91[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thank you for contacting us here on Boards.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Sorry to hear you experienced difficulties or delays accessing Bank of Ireland 365 Online. We have checked with our Support Team and have been advised systems are operating normally. [/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]If you are still experiencing any difficulties, please call Bank of Ireland 365 and a representative will be happy to help you with access.  Please call while you have access to your PC if your login difficulties relate to this.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]You can call on 0818 365 365 / 00353 140 44000. Representatives are available Monday-Friday 8am-12 midnight, Saturday, Sunday & Bank Holidays 9am-6pm.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]If you have any further queries please do let us know. [/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks[/font]

    [font=Verdana, sans-serif]Alison[/font]


  • Options
    #4
    willie kimble
    Registered Users Posts: 1 ✭willie kimble


    hi Alison,


    i've received the following message from [font=arial, sans-serif]3 6 5 Online[/font][font=arial, sans-serif] [/font][font=arial, sans-serif]<83058-hcvkzw@houzz.com> [/font]




    [font=arial, sans-serif]Due to recent activity on your account, we have issued the following security requirements.

    For your security, we have temporarily prevented access to your account.. 

    Please confirm your account in order to secure your personal account informations. 

    ** Bank Of Ireland : click here to confirm your account
    [/font]






    [font=arial, sans-serif]this is surely Phishing? I haven't clicked on any links.. [/font]


  • Options
    #5
    Bank of Ireland: Billy
    Closed Accounts Posts: 1,066 ✭✭✭Bank of Ireland: Billy


    Hi Willie, 

    Thanks for your post and welcome to Boards.ie

    The email you received is a phishing attempt and was not sent by Bank of Ireland. If you still have the email, can you please forward it to 365security@boi.com and a representative will have it investigated. 

    We have a sticky about online security here

    We're here on Boards from 8am - 5pm Mon - Fri so please let us know if there's anything else we can help you with. 

    Thanks

    Billy


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