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Can't make calls out on my landline

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  • 23-04-2014 8:49am
    #1
    PauloMN
    Moderators, Technology & Internet Moderators, Regional North East Moderators Posts: 10,869 Mod ✭✭✭✭


    Switched to Eircom last week and got eFibre.  Line was working ok.  Today I notice I can't make calls out, I get an engaged tone after dialing 4 or 5 digits of the number.  Can receive calls ok and broadband is working fine.

    Can someone take a look?  Tried going through 1901 but I got cut off. :-(


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    #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    PauloMN wrote: »
    Switched to Eircom last week and got eFibre.  Line was working ok.  Today I notice I can't make calls out, I get an engaged tone after dialing 4 or 5 digits of the number.  Can receive calls ok and broadband is working fine.

    Can someone take a look?  Tried going through 1901 but I got cut off. :-(


    HI PauloMN

    Very sorry to hear this, as this issue is efibre related I'm going to have to ask you to contact efibre support on 1890260260 or via the new web chat service here: www.eircom.net/about/contact. You may see a button inviting you to “Chat now” and there is also an icon located to the right hand side of the page.

    Many thanks

    Al


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    #3
    PauloMN
    Moderators, Technology & Internet Moderators, Regional North East Moderators Posts: 10,869 Mod ✭✭✭✭PauloMN


    Seems to be sorted now Alan, thanks for the reply.


  • Options
    #4
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    PauloMN wrote: »
    Seems to be sorted now Alan, thanks for the reply.
    That's good to hear PauloMN

    Thanks
    Al


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