Chain Reaction Cycles Delivery issues

jimmy blevins · 01-05-2014 4:41pm

I ordered some small bits monday using pp and free p&p, courier has it today.

bazzamac · 01-05-2014 5:16pm

UPDATE. mondays order has been dispatched. Hooray!

thekooman · 01-05-2014 5:28pm

i had an order left in a GLS depot for over a week a few weeks back. the packaging was badly damaged and the Recovery powder was all over the High 5 jar as if it had been opened. it took me a good bit of investigative work to find out where it was.

Andy Magic · 01-05-2014 5:33pm

I ordered 2 tyres from them and there was over a 2 week wait so I emailed them to see what was up, a few days later 2 tyres arrived and the next day another 2 tyres arrived. So I got a set free.. I just wish I had ordered somethign more expensive!

dragratchet · 01-05-2014 6:34pm

what i ordered yest evening was dispatched this am.

Cee-Jay-Cee · 01-05-2014 7:22pm

I have bought countless items from CRC and never had an issue. Everything arrived within 3 days of ordering but generally within 2 days. I always take the free shipping option as nothing I've ordered was urgent or overly expensive.

golfhead · 02-05-2014 12:56am

Have an on-going query with CRC. The delivery address I entered on their website is not the delivery address on the parcel when it arrived. They acknowledged this and said they were talking to Parcel Force about this. Why would PF not use the address provided?.

Also have a similar query with Wiggle. Am waiting over 2 weeks now for an order and on checking their website, the dispatch address omits the town name of the delivery address that I provided. Still waiting to hear back from them

Inspector Coptoor · 02-05-2014 1:12am

I ordered off them on a wed night, got the package on the Friday.
Love CRC

padjo5 · 02-05-2014 8:07am

Made many orders with CRC (not as many as I'd like though!). Paid with both CC and PP, items arrive at the right address within 3 days always. More importantly, if anything is ever not perfect with product/service they are super quick at putting it right, that's a lot more valuable in my eyes.

martin.mcevoy · 02-05-2014 9:37am

Bought from CRC website late on Wednesday evening (Paypal and free P&P), arrived this morning at 8.15am. Never had a problem with them.
The packaging is, however, a bit questionable. Ordered a Shimano cassette and it has turned up in a CRC own brand box, with the cassette held together with a cable tie and a very basic leaflet. It will do the job, but it just looks very slap dash.