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DSL light flashing won't connect

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  • 01-05-2014 1:01pm
    #1
    nem3ace
    Registered Users Posts: 8 ✭


    Moved to an apartment in Gort, Co-Galway. Ordered Broadband only 22nd April. Called Eircom said it will be activated on 29th. Received router 29th. Plugged in router, dsl light won't sync, light keeps flashing. tried another router. same thing. called Eircom said they will get an engineer to call out. Nobody called. Eircom account number: 82889348. Can a Eircom rep sort this out or get someone to call me. Thanks in advance!


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    #2
    nem3ace
    Registered Users Posts: 8 ✭nem3ace


    OK eircom engineer just called said the ports were wired wrong, now my broadband is working. but its only 8128 kbps/512 kbps. I was told i am right beside the exchange and was told i can receive 24mpbs


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    #3
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    nem3ace wrote: »
    OK eircom engineer just called said the ports were wired wrong, now my broadband is working. but its only 8128 kbps/512 kbps. I was told i am right beside the exchange and was told i can receive 24mpbs
    Hi nem3ace

    Please PM me your landline number & I'll check if the correct Broadband speeds are applied.

    Thanks
    Al


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    #4
    nem3ace
    Registered Users Posts: 8 ✭nem3ace


    Got it sorted. The lady when i ordered online signed me up to the low 8mbps package. Rang up and they changed to the high package 15-24Mbps. All good here! 


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    #5
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    nem3ace wrote: »
    Got it sorted. The lady when i ordered online signed me up to the low 8mbps package. Rang up and they changed to the high package 15-24Mbps. All good here! 
    That's good nem3ace

    Thanks
    Al


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