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direct debits.

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  • 07-05-2014 12:35pm
    #1
    .jacksparrow.
    Closed Accounts Posts: 5,428 ✭✭✭


    I sent a filled out from last tuesday outlining direct debits I wanted done, I was informed on the letter once bank of Ireland received them I would get a text but so far nothing.

    As these are urgent im wondering if it usually takes this long or have they been lost?


Comments

  • Options
    #2
    Bank of Ireland: Billy
    Closed Accounts Posts: 1,066 ✭✭✭Bank of Ireland: Billy


    Hi .jacksparrow, 

    Many thanks for your post. 

    If you included your mobile number on the request, you should have received a text message confirmation.

    Please call your Bank of Ireland branch and a representative will be happy to check the details for you. 

    A full list of branch contact numbers can be found here

    Thanks

    Billy


  • Options
    #3
    Bank of Ireland: Tara
    Closed Accounts Posts: 2,346 ✭✭✭Bank of Ireland: Tara


    Hi .jacksparrow,

    We've just reviewed this post and another option, if you have not already made a call, would be to send these details through Online Service Desk, under Ask a Question, when logged onto your account. A representative will be more than happy to investigate this for you. 

    We would also like to make you aware, if you should need to cancel a SEPA direct debit again you can do this through Online Service Desk under SEPA Direct Debit Services. We have more information on this here.

    Thanks
    Tara


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