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PTSB visa debit card scammed online

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  • 08-05-2014 1:38am
    #1
    dodzy
    Registered Users Posts: 9,999 ✭✭✭


    A friend called me this evening re his daughter who made online USA clothing purchases recently to the value of approx €240. Shortly after scammed for €600 through 2 USA transactions. They sent her out paperwork with instructions to complete and inform Garda. Will she get refunded ....?

    1. Definitely
    2. Maybe
    3. No chance

    Cheers in advance


Comments

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    #2
    wmpdd3
    Registered Users Posts: 9,624 ✭✭✭wmpdd3


    if the bank flagged it and called the customer then I think there is a good chance.


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    #3
    dodzy
    Registered Users Posts: 9,999 ✭✭✭dodzy


    wmpdd3 wrote: »
    if the bank flagged it and called the customer then I think there is a good chance.
    Yes, they did. Transactions occurred across the pond when typically we would have been deep in slumberland, so I guess that's what initially flagged it. So wmp, is that a gut feeling you have ? Anything definitive or is this kind of issue or is it a typically grey area ?


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    #4
    BuffyBot
    Registered Users Posts: 24,924 ✭✭✭✭BuffyBot


    No one here can guarantee anything, but in my experience it's likely to be refunded.


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    #5
    naughtysmurf
    Registered Users Posts: 3,262 ✭✭✭naughtysmurf


    Not a ptsb debit card but my ptsb credit card was compromised late last year, they sent me out a form to be filled it by me & signed by local garda & was refunded within a week or two & new card issued

    Sisters ptsb debit card was compromised last year, slightly longer wait for her, 5 to 7 weeks before refund

    I'd be happy enough to think that you would be refunded


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    #6
    dodzy
    Registered Users Posts: 9,999 ✭✭✭dodzy


    Thank you all for the info guys. Much appreciated.


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