New Laptop loads of pop ups

castle

I have a new laptop with windows 8 and I am using chrome but I seem to be getting loads of pop-up's every time I try to open a new page, I checked the pop up in settings and below is ticked
Do not allow any site to show pop-ups (recommended) ,I also have norton anti virus that came with the new laptop, any ideas, tks

jsa112

run adwcleaner and post its log

www.bleepingcomputer.com/download/adwcleaner/

Dubstar07

Hi,

Apologies for jumping on this. I've had a similar problem. Have ran a scan and the log is as follows:

# Option : Scan

***** [ Services ] *****

Service Found : 70e6ca8c

***** [ Files / Folders ] *****

File Found : C:\Users\Asus\Desktop\Optimizer Pro.lnk
Folder Found : C:\Program Files (x86)\Optimizer Pro
Folder Found : C:\ProgramData\dealpeeak
Folder Found : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\optimizer pro v3.2
Folder Found : C:\Users\Asus\AppData\Local\Google\Chrome\User Data\Default\Extensions\ofalifbiejbjpejgbjhafillgelbipin
Folder Found : C:\Users\Asus\AppData\Local\Temp\webget
Folder Found : C:\Users\Asus\AppData\Roaming\0V1L2Z2Z1T1I1L1T
Folder Found : C:\Users\Asus\AppData\Roaming\Optimizer Pro
Folder Found : C:\Users\Asus\Documents\Optimizer Pro

***** [ Shortcuts ] *****


***** [ Registry ] *****

Data Found : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows [AppInit_DLLs] - c:\progra~2\optimi~1\optpro~2.dll
Data Found : [x64] HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows [AppInit_DLLs] - C:\PROGRA~2\OPTIMI~1\OPTPRO~3.DLL
Key Found : HKCU\Software\AppDataLow\{1146AC44-2F03-4431-B4FD-889BC837521F}
Key Found : HKCU\Software\Optimizer Pro
Key Found : HKCU\Software\Vittalia
Key Found : [x64] HKCU\Software\Optimizer Pro
Key Found : [x64] HKCU\Software\Vittalia
Key Found : HKLM\Software\{1146AC44-2F03-4431-B4FD-889BC837521F}
Key Found : HKLM\Software\{3A7D3E19-1B79-4E4E-BD96-5467DA2C4EF0}
Key Found : HKLM\Software\{6791A2F3-FC80-475C-A002-C014AF797E9C}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3}
Key Found : HKLM\SOFTWARE\Classes\Interface\{EAF749DC-CD87-4B04-B22A-D4AC3FBCB2BC}
Key Found : HKLM\SOFTWARE\Classes\S
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{E2343056-CC08-46AC-B898-BFC7ACF4E755}
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\updatewebget_RASAPI32
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\updatewebget_RASMANCS
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\webget_RASAPI32
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\webget_RASMANCS
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Optimizer Pro_is1
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{EAF749DC-CD87-4B04-B22A-D4AC3FBCB2BC}

***** [ Browsers ] *****

-\\ Internet Explorer v10.0.9200.17028


-\\ Google Chrome v35.0.1916.153

[ File : C:\Users\Asus\AppData\Local\Google\Chrome\User Data\Default\preferences ]

Found [Extension] : ofalifbiejbjpejgbjhafillgelbipin

*************************

Do I just clean everything?

Thanks, Dub

jsa112

yeah then see if the pop ups are gone

Dubstar07

Hi thanks for the response. Didn't work unfortunately. Will have to look for additional solution.