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Issue with Sky overcharging

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  • 11-05-2014 9:33am
    #1
    dcass
    Registered Users Posts: 1 ✭


    Had similar issues with Sky - overcharging me for 4 years - charging me full rate for 2 boxes when I had 1 and a sky plus
    e-mailed and talked over phone - told me they had it resolved - but surprise surprise continued to charge higher rate & refuse to give refund.
    Have now told them I am canceling subscription and will be taking legal advice on getting a refund - have more or less dared me to go ahead with don't really care reply - is there a cost effective way of legally following Sky on this - really dont want to let it go but dont want to throw money at it


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  • Options
    #2
    dudara
    Registered Users Posts: 33,518 ✭✭✭✭dudara


    Post split out and moved to new thread.

    dudara


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    #3
    wmpdd3
    Registered Users Posts: 9,624 ✭✭✭wmpdd3


    did you stay a formal complaint from their website?

    I did this and I got a lovely phone call 3 weeks later and a full refund.

    the person had really studied my account and found all the notes that I was told weren't there!


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