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Strange Phone call From Eircom, wondering if its a new Scam

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  • 12-05-2014 12:06pm
    #1
    therealwillie
    Registered Users Posts: 90 ✭✭


    Bad Reception, Indian person on the phone saying they are from Eircom, wanting me to run command prompts, saying that I am having problems with my internet connection. which I am but I have not contacted eircom about it and i am not with eircom, i am currently switching provider from sky to vodafone but having huge problems with delays and no communication from vodfone but thats another story. I know that eircom own the lines though and my connection seems to be going up and down like a yoyo and I'm not sure who to call about it because right now vodafone have my line and sky have my internet. They are ringing back later as I had no time to talk to them.


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    #2
    Xennon
    Registered Users Posts: 931 ✭✭✭Xennon


    therealwillie wrote: »
    Bad Reception, Indian person on the phone saying they are from Eircom, wanting me to run command prompts, saying that I am having problems with my internet connection. which I am but I have not contacted eircom about it and i am not with eircom, i am currently switching provider from sky to vodafone but having huge problems with delays and no communication from vodfone but thats another story. I know that eircom own the lines though and my connection seems to be going up and down like a yoyo and I'm not sure who to call about it because right now vodafone have my line and sky have my internet. They are ringing back later as I had no time to talk to them.
    Complete scam, they also call up claiming to be Microsoft etc. Great source of entertainment if you have the time for it :D


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    #3
    desbrook
    Registered Users Posts: 1,847 ✭✭✭desbrook


    What number appeared on your caller ID OP?


  • Options
    #4
    therealwillie
    Registered Users Posts: 90 ✭✭therealwillie


    desbrook wrote: »
    What number appeared on your caller ID OP?
    It was an unknown number.

    Xennon wrote: »
    Complete scam, they also call up claiming to be Microsoft etc. Great source of entertainment if you have the time for it :D
    I was pretty sure it was but seeing as I am having problems I was thinking just maybe someone got off their asses and started helping me, I should know better! 

    Thank You.


  • Options
    #5
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    therealwillie wrote: »
    desbrook wrote: »
    What number appeared on your caller ID OP?
    It was an unknown number.

    Xennon wrote: »
    Complete scam, they also call up claiming to be Microsoft etc. Great source of entertainment if you have the time for it :D
    I was pretty sure it was but seeing as I am having problems I was thinking just maybe someone got off their asses and started helping me, I should know better!

    Thank You.
    Hi therealwillie

    I can confirm that this was a fraudulent/scam call and was certainly not an agent calling from eircom. These calls have been happening a while now and the callers are claiming to be from a number of different companies. It is best not to oblige these callers and simply hang up if they call again.

    Investigations in to this are ongoing however eircom do have a malicious calls bureau to discuss this further. You can contact the malicious calls bureau on free phone 1800689689.

    Thanks
    Al


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