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vodafone not cancelled

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  • 12-05-2014 3:29pm
    #1
    0lordy
    Registered Users Posts: 366 ✭✭


    Hi there, I have switched to eircom, but have subsequently received a bill from Vodafone.  Thought it was eircom's responsibility to close off the account from the previous service provider?


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    #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    0lordy wrote: »
    Hi there, I have switched to eircom, but have subsequently received a bill from Vodafone.  Thought it was eircom's responsibility to close off the account from the previous service provider?
    Hi 0lordy

    Can you confirm if this is in relation to a landline or mobile account?

    Many thanks
    Al


  • Options
    #3
    0lordy
    Registered Users Posts: 366 ✭✭0lordy


    eircom: Alan wrote: »
    0lordy wrote: »
    Hi there, I have switched to eircom, but have subsequently received a bill from Vodafone.  Thought it was eircom's responsibility to close off the account from the previous service provider?
    Hi 0lordy

    Can you confirm if this is in relation to a landline or mobile account?

    Many thanks
    Al
    Thanks Alan, reply PM sent.


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    #4
    sparkfireman
    Registered Users Posts: 123 ✭✭sparkfireman


    well afaik you have to tell vodafone that you no longer want to use them.... 


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    #5
    0lordy
    Registered Users Posts: 366 ✭✭0lordy


    sparkfireman wrote: »
    well afaik you have to tell vodafone that you no longer want to use them.... 
    Yep, maybe that's the case, but I haven't had to do this previously, and it's not like there's more than one line into my house, i.e. it has to be handed over to the other service provider.  


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    #6
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    0lordy wrote: »
    sparkfireman wrote: »
    well afaik you have to tell vodafone that you no longer want to use them.... 
    Yep, maybe that's the case, but I haven't had to do this previously, and it's not like there's more than one line into my house, i.e. it has to be handed over to the other service provider.  

    Hi 0lordy

    I've PM'd in reply recently, your landline account is definitely with eircom and it's best to get in touch with Vodafone to request a breakdown of the bill.

    Thanks

    Al


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