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7 day online saver account

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  • 14-05-2014 4:04pm
    #1
    [Deleted User]
    Posts: 0 ✭


    with the 7 day online 365 saver account is it possible to change the amount direct debited and to stop the direct debit for a given month similiar to the custom saver account?


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    #2
    Bank of Ireland: Alison
    Closed Accounts Posts: 1,060 ✭✭✭Bank of Ireland: Alison


    Hi ronnoco13

    Thank you for contacting us here on Boards.

    Yes, it is possible to change the amount of the direct debit to our 365 Monthly Saver Account and also skip a monthly payment. 

    The most convenient way to make the above amendments is to log into your bank account via Bank of Ireland 365 Online. Once logged in, our Online Service Desk option will be available to you. This includes a drop down menu of several options and your request can be submitted by selecting the 'Ask A Question' option. 

    You may also find this link handy here , this will explain the above information in more detail for you.

    Alternatively, amendments can be made by calling Bank of Ireland 365 on 0818 365 365 / 00353 140 44000 a representative will be happy to assist you.

    Our representatives are available Monday-Friday 8am -12 midnight
                                                          Saturday, Sunday & Bank Holidays 9am-6pm.

    If we can help with further questions, please do not hesitate to ask us.

    Thanks
    Alison


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    #3
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    Hi Alison,

    i was looking at opening this today and the terms and conditions stated at the end of the process that 30 days was required, but account i clicked on said 7 day notice, how is this the case?

    Thanks,


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    #4
    Bank of Ireland: Alison
    Closed Accounts Posts: 1,060 ✭✭✭Bank of Ireland: Alison


    Hi ronnoco13

    Thanks for contacting us on Boards.

    We are aware the notice period on this account has been recently reduced. We are also in the process to ensure the website reflects this change asap.

    We have been advised the site will refer to the 7 days shortly and can confirm this is correct. 

    If you would like a member of our Deposit Team to contact you in relation to this savings account or any other account we offer, please do send us a PM and we will certainly arrange call back for you. Please include your full name and contact number. Just to be mindful, not to include account details.

    Apologies, I can understand why you may have been hesitant to follow the application through to the end. We can certainly confirm 7 day notice for the Monthly 365 Saver Deposit Account.

    If you need assistance or call back, please do contact us. We're always happy to help.

    Thanks
    Alison


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