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Fibre showing 102Mb download on modem but still only getting 48Mb

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  • 15-05-2014 2:32pm
    #1
    Paulnsm64
    Registered Users Posts: 1 ✭


    Fibre showing 102Mb download on my modem but still only getting 48Mb after 7 days of hell on hold to Tech support.

    Starting to miss UTV


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  • Options
    #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Paulnsm64 wrote: »
    Fibre showing 102Mb download on my modem but still only getting 48Mb after 7 days of hell on hold to Tech support.

    Starting to miss UTV

    Hi Paulnsm64
    [font=Calibri","sans-serif]
    Sorry to hear you are finding it difficult to contact technical support. [/font]    It might be easier to contact them via webchat here: [font=Calibri","sans-serif]http://www.eircom.net/about/contact/[/font]
    [font=Calibri","sans-serif]
    [/font]
    [font=Calibri","sans-serif]Also, It might be handy to know that if you have evision 20MB is taken from the speed and dedicated to evision as a stabilisation method. When the main evision box is in use a further 8 to 10MB is taken from the speed and for any further multiroom boxes a further 6 to 8MB is taken from the speed.  There are other things to consider here too - there is always a big difference in speed when going with wireless instead instead a wired connection. Wireless tends to get intereferences from many sources, it has do go across a distance and can frequently result in the loss of 20 to 30% of speeds.

    Hope this helps

    Al[/font]


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