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Trying to connect new devices to eircom broadband

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  • 17-05-2014 7:55pm
    #1
    barryoneill50
    Closed Accounts Posts: 1,008 ✭✭✭


    Hi,
    I'm trying to connect some devices to my eircom broadband. I'm entering the WAP number as the password but it's not working. Can you help please?

    Regards,
    Barry


Comments

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    #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    barryoneill50 wrote: »
    Hi,
    I'm trying to connect some devices to my eircom broadband. I'm entering the WAP number as the password but it's not working. Can you help please?

    Regards,
    Barry
    Hi barryoneill50

    Have you tried the password located on th ewhite sticker beneat the modem? That should work unless the password was changed - it's case sensitive too.

    Thanks
    Al


  • Options
    #3
    barryoneill50
    Closed Accounts Posts: 1,008 ✭✭✭barryoneill50


    eircom: Alan wrote: »
    barryoneill50 wrote: »
    Hi,
    I'm trying to connect some devices to my eircom broadband. I'm entering the WAP number as the password but it's not working. Can you help please?

    Regards,
    Barry
    Hi barryoneill50

    Have you tried the password located on th ewhite sticker beneat the modem? That should work unless the password was changed - it's case sensitive too.

    Thanks
    Al
    yes tried all that
    Barry.


  • Options
    #4
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    barryoneill50 wrote: »
    eircom: Alan wrote: »
    barryoneill50 wrote: »
    Hi,
    I'm trying to connect some devices to my eircom broadband. I'm entering the WAP number as the password but it's not working. Can you help please?

    Regards,
    Barry
    Hi barryoneill50

    Have you tried the password located on th ewhite sticker beneat the modem? That should work unless the password was changed - it's case sensitive too.

    Thanks
    Al
    yes tried all that
    Barry.
    Hi Barry

    Please try the following link for help with this: http://support.eircom.net/article/15149

    Alternatively, if you contact technical support on 1890260260 where they will be able to walk you through this over a call.

    Thanks
    Al


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