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HTC One caught fire while charging.

Lojak · 2014-05-18 13:35:03

I am with emobile since november and have a htc one on bill pay. Last night I smelt smoke in the room, I realised it was from my phone I lifted it and it was hot and sparking from the charge port. Can you explain why this happened and will it be covered by emobile?

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18-05-2014 2:35pm

#1

Lojak

Registered Users Posts: 295 ✭✭

Join Date: February 2009

Posts: 263

I am with emobile since november and have a htc one on bill pay. Last night I smelt smoke in the room, I realised it was from my phone I lifted it and it was hot and sparking from the charge port. Can you explain why this happened and will it be covered by emobile?

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#2 19-05-2014 10:15am
eMobile: Grainne

Company Representative Posts: 690 ✭✭✭

Join Date: October 2012

Posts: 690

Lojak wrote: »

I am with emobile since november and have a htc one on bill pay. Last night I smelt smoke in the room, I realised it was from my phone I lifted it and it was hot and sparking from the charge port. Can you explain why this happened and will it be covered by emobile?

Sorry to hear this happened to your phone Lojak,

I have never heard of this happening. The only thing I can recommend is to get the phone sent to our repair company to be inspected.

Grainne

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