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Credit card text

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  • 21-05-2014 3:51pm
    #1
    snowgal
    Registered Users Posts: 1,787 ✭✭✭


    Hi, my Company recieved a text yesterday from BOI to ask us to confirm whether 2 recent transactions were done by us. I didnt think BOI would ever send a text message?? It said to reply with 'mine' or false or something like that. Would this be BOI or is it a scam? The transactions did actually happen so I guess it might be the bank. Its just very strange to get a text mesage with all the security warnings out there!  Thanks


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    #2
    Bank of Ireland: Alison
    Closed Accounts Posts: 1,060 ✭✭✭Bank of Ireland: Alison


    [font=Verdana, sans-serif]Hi snowgal[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thank you for contacting us on Boards.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]We can confirm our Card Security Team may send a text or call a Credit Card holder if they need to confirm the validity of a transaction. They may also ask in the text to confirm this, although they will never ask for account details or password information.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]If the Card holder would like to confirm the validity of the text, they can certainly contact Card Guard on 01 488 5466 and a representative will be happy to assist.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]I hope this information helps. If you have any further questions, please do feel free to post again.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks[/font]

    [font=Verdana, sans-serif]Alison[/font]


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