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Tenant issue

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  • 22-05-2014 8:16pm
    #1
    porker36
    Registered Users Posts: 146 ✭✭


    Hi
    If a tenant complains of an appliance not working and landlord gets guy to look
    At same appliance and turns out was tenants mistake caused the issue who should pay for call out


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    #2
    ABajaninCork
    Closed Accounts Posts: 8,411 ✭✭✭ABajaninCork


    I'd say the tenant should. But as a matter of goodwill, could you split the bill?


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    #3
    MugMugs
    Registered Users Posts: 17,875 ✭✭✭✭MugMugs


    Can you unequivocally prove it was the tenants fault?


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    #4
    porker36
    Registered Users Posts: 146 ✭✭porker36


    ABajaninCork wrote: »
    I'd say the tenant should. But as a matter of goodwill, could you split the bill?

    Ya ur probably right no point falling out over it


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    #5
    porker36
    Registered Users Posts: 146 ✭✭porker36


    MugMugs wrote: »
    Can you unequivocally prove it was the tenants fault?

    Yip without doubt was a mistake they made but as said ill just pay half for a quiet life


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    #6
    odds_on
    Closed Accounts Posts: 1,869 ✭✭✭odds_on


    porker36 wrote: »
    Yip without doubt was a mistake they made but as said ill just pay half for a quiet life
    Did the tenant have a handbook or operating manual for the appliance or were they shown how to use it? If not, it may be difficult to hold them liable.


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    #7
    ZENER
    Registered Users Posts: 6,163 ✭✭✭ZENER


    odds_on wrote: »
    Did the tenant have a handbook or operating manual for the appliance or were they shown how to use it? If not, it may be difficult to hold them liable.

    This ^^. We've learned the hard way that it's best to present a new tenant with a handbook outlining how various appliances work and the consequences of misuse.

    Be it the heating system, dual electric showers (only one can be used at a time), alarm system, dryer (max load, empty the water collector, clean the filter) or microwave (don't put metal in it - I sh!t you not !)- a printout of how they are to be used saves a lot of hassle. Our agency were supposed to inform the tenant of all this but we couldn't rely on their instructions so we printed out our own.

    With this in place if out tenants call us with a problem we just go through the list they were given, if a tradesman is called out we ask them - in their opinion - what the problem was and how it was caused and who caused it.

    Simplifies things !

    Ken


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