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eFibre rollout in Celbridge

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  • 27-05-2014 9:30am
    #1
    Italia
    Registered Users Posts: 454 ✭✭


    Can someone tell me when the eFibre rollout in Celbridge will actually take place and what the supply criteria are?
    According to the map, with the usual disclaimer in place, it should already be in place (May 2014).
    I called Eircom to find out when my house would be enabled and was told that only "selected" homes would be furnished with efibre. I tried to find out more but got stonewalled (You will be contacted by a representative).

    Is this on the level? You actually have to be on a "selected" list?
    Would be nice to get clarity on this and on what the criteria are (if any) to be "selected".

    If it is not correct, how does one find out an actual / approximate date?


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    #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Italia wrote: »
    Can someone tell me when the eFibre rollout in Celbridge will actually take place and what the supply criteria are?
    According to the map, with the usual disclaimer in place, it should already be in place (May 2014).
    I called Eircom to find out when my house would be enabled and was told that only "selected" homes would be furnished with efibre. I tried to find out more but got stonewalled (You will be contacted by a representative).

    Is this on the level? You actually have to be on a "selected" list?
    Would be nice to get clarity on this and on what the criteria are (if any) to be "selected".

    If it is not correct, how does one find out an actual / approximate date?


    Hi Italia

    I'm not aware of any 'selected home list' however I can confirm that the availability of efibre is based on the rollout of fibre cabinets (which service specific areas within the shaded green zone on the map) unlike regular broadband where it is available upon exchange upgrade where all lines connected to the exchange qualify.

    The rollout of cabinets is based on a phased basis and works to continue the rollout of the cabinets are planned to continue over the coming years.

    If you would like to PM me your specific address or landline number I will check for any plans that would offer you an indication of when to expect efibre.

    Thanks
    Al


  • Options
    #3
    Italia
    Registered Users Posts: 454 ✭✭Italia


    Thanks Alan.
    PM sent


  • Options
    #4
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Italia wrote: »
    Thanks Alan.
    PM sent
    No worries Italia,

    PM'd in reply

    Al


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