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Leapcard top up mistake €1400

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  • 29-05-2014 7:33pm
    #1
    ninjabox
    Closed Accounts Posts: 100 ✭✭


    Hi,

    I used my AIB debit card to top up my leapcard by €140 (I commute and that does me for the month) but the guy in the shop accidentally charged me €1481 :eek: The money came out of my account straight away.

    The manager refunded the money and instead charged me the correct amount, but the refund has not gone through yet (this only happened 30 mins ago). She says the shop is also with AIB. I have direct debits to pay in the next few days.. should the money have been refunded by now?

    Thanks


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    #2
    Nervous Wreck
    Closed Accounts Posts: 16,115 ✭✭✭✭Nervous Wreck


    3-5 working days.


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    #3
    Stheno
    Moderators, Business & Finance Moderators, Science, Health & Environment Moderators, Society & Culture Moderators Posts: 51,687 Mod ✭✭✭✭Stheno


    ninjabox wrote: »
    Hi,

    I used my AIB debit card to top up my leapcard by €140 (I commute and that does me for the month) but the guy in the shop accidentally charged me €1481 :eek: The money came out of my account straight away.

    The manager refunded the money and instead charged me the correct amount, but the refund has not gone through yet (this only happened 30 mins ago). She says the shop is also with AIB. I have direct debits to pay in the next few days.. should the money have been refunded by now?

    Thanks

    no it will probably take a day or two to go through the system as a debit, and then as a refund and be processed back to you

    It's basically two transactions that will cancel out the other, the manager has no way of cancelling the first purchase.


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    #4
    ninjabox
    Closed Accounts Posts: 100 ✭✭ninjabox


    I rang AIB there and they said because it is the same bank it should go through straight away or the next day!


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    #5
    Stheno
    Moderators, Business & Finance Moderators, Science, Health & Environment Moderators, Society & Culture Moderators Posts: 51,687 Mod ✭✭✭✭Stheno


    ninjabox wrote: »
    I rang AIB there and they said because it is the same bank it should go through straight away or the next day!

    good stuff :)


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