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How do I cancel efibre, an hour after installation ?

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  • 04-06-2014 4:17pm
    #1
    _Whimsical_
    Registered Users Posts: 7,953 ✭✭✭


    So my efibre and phone bundle arrived today. I was on the 25mb bb package from Eircom but decided to upgrade as Eircom told me I could get upto 100mb in my area whereas some are promised upto 75,50 etc . I checked this online of Eircom broadbands projected speed checker and was delighted to see it was true.

    Instead today on my fancy new broadband I'm getting speeds of between 8mb and 15mb .

    How do I go about cancelling my contract?


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  • Options
    #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    _Whimsical_ wrote: »
    So my efibre and phone bundle arrived today. I was on the 25mb bb package from Eircom but decided to upgrade as Eircom told me I could get upto 100mb in my area whereas some are promised upto 75,50 etc . I checked this online of Eircom broadbands projected speed checker and was delighted to see it was true.

    Instead today on my fancy new broadband I'm getting speeds of between 8mb and 15mb .

    How do I go about cancelling my contract?
    Hi _Whimsical_

    There is most likely an issues which need the attention of technical support - please contact technical support in relation to the slow speeds on 1890260260 or via webchat here: [font=Calibri","sans-serif]http://www.eircom.net/about/contact/[/font][font=Calibri","sans-serif]http://www.eircom.net/about/contact/

    Thanks
    Al
    [/font]


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