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dell xps l502x install problems

  • 06-06-2014 12:11pm
    #1
    lt.cmdr. data
    Registered Users Posts: 7 ✭


    bought a secondhand dell xps i5 l502x and the hdd died after 2 months,ive replaced the hdd and bought a copy of windows 7 off ebay to use with my product key,
    my problem is my product key is not being recognised and i dont think my drivers are working right as i didnt have the drivers cd and i had to download them,the laptop is working but i dont seem to have all the features i had before the hdd died,
    it has a windows 7 home premium 64 bit product key,it says dell oem on it,
    am i right in saying i need a dell installation cd to use with the product key,
    its a big ask but would anyone have one of these and/or the dell drivers cd for this laptop.


Comments

  • #2
    Saganist
    Registered Users, Registered Users 2 Posts: 1,333 ✭✭✭Saganist


    Have you installed the downloaded drivers ?

    What do you see in device manager ? Are there any unknown devices ?


  • #3
    lt.cmdr. data
    Registered Users Posts: 7 ✭lt.cmdr. data


    i done another install of windows and this time the product key worked,im in the process of trying to install the drivers in the right order,
    i think thats where i went wrong the last time,leave it with me for now and i'll see how i get on.


  • #4
    lt.cmdr. data
    Registered Users Posts: 7 ✭lt.cmdr. data


    have it sorted now,just needed to install the drivers in the right order,only thing i cant get working is the webcam,seems to be a common fault with them


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