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Incorrect details on line

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  • 09-06-2014 9:38pm
    #1
    michangelo35
    Registered Users Posts: 3 ✭


    Have transferred two accounts to Electric Ireland and the details of one account has been entered incorectly on line.I rang helpline today and requested a call back.I also sent an email but got no response to either. What should I do to sort this out?


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  • Options
    #2
    EI: Aoife O
    Closed Accounts Posts: 282 ✭✭EI: Aoife O


    Hi Michangelo35,

    Thank you for your post. If you'd like to PM us with your account details, then we can investigate this for you. Our email & callback team typically respond to queries within a few working days, but we can look into this for you here on Boards also. Could you please confirm your Electric Ireland account number, full name, address and contact number via PM? Please also confirm if you are the account holder.

    We look forward to hearing from you.

    Kind regards,
    Aoife


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