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SUSI Grant application

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    #332
    GingerNut93
    Registered Users Posts: 140 ✭✭GingerNut93


    DoomDaDa wrote: »
    I applied the week it open. Sent my documents off when they asked and I'm just glad to have heard from them. I'm sure they're only starting to get back to everyone. Try not to stress.

    I know I'm just anxious to know by this stage! does your online tracker say awarded?


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    #333
    DoomDaDa
    Registered Users Posts: 28 ✭DoomDaDa


    Yea, it does.


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    #334
    alex03
    Registered Users Posts: 36 ✭alex03


    Yesterday when I saw the request for further documentation, I emailed them quoting the Service Level Agreement of 10th Oct. and stating I wanted it escalated to complaint status. A manager called me back and said they were looking for proof of residency, despite six years attendance at same school and never living outside the state. Anyway, I emailed everything back and just got a call from manager that the grant has been awarded. It is certainly worth writing a formal complaint if you believe there has been mismanagement or negligence.


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    #335
    kaki
    Registered Users Posts: 674 ✭✭✭kaki


    Good to hear, I'm surprised at how efficiently they managed to process it once you escalated the case. There's hope for us all!


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    #336
    lulu1
    Registered Users Posts: 1,815 ✭✭✭lulu1


    clairek6 wrote: »
    No i sent nothing at all. Just reapplied online in may..

    If I was you I would get on to them first thing Monday Probably closed now. I could be wrong but i think you should have got a check list


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    #337
    clairek6
    Registered Users Posts: 655 ✭✭✭clairek6


    lulu1 wrote: »
    If I was you I would get on to them first thing Monday Probably closed now. I could be wrong but i think you should have got a check list

    Sent them an email there, according to the website they are open til 1pm tomorrow,thanks.


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    #338
    Gosh
    Registered Users Posts: 683 ✭✭✭Gosh


    "Documentation has been received. Application queued for Final Assessment" ...

    how many have "Date Page Last Updated: 19 Sep 2014 02:44:10" or close to that time ... I have 2 applying for grant and they both have same date and time ... looks like an automated status update rather than somebody actually changing the status


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    #339
    thegreatescape
    Registered Users Posts: 420 ✭✭thegreatescape


    Gosh wrote: »
    "Documentation has been received. Application queued for Final Assessment" ...

    how many have "Date Page Last Updated: 19 Sep 2014 02:44:10" or close to that time ... I have 2 applying for grant and they both have same date and time ... looks like an automated status update rather than somebody actually changing the status

    I have the exact same status, I've been on the last stage since the 8th July.


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    #340
    spicymchaggis
    Registered Users Posts: 2,873 ✭✭✭spicymchaggis


    alex03 wrote: »
    Yesterday when I saw the request for further documentation, I emailed them quoting the Service Level Agreement of 10th Oct

    what's that?


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    #341
    Jwacqui
    Registered Users Posts: 2,772 ✭✭✭Jwacqui


    I'm the same as a lot of people here. My application was made in the first week and has been stuck at the last stage since July 10th.

    I have made numerous phone calls and they have all been a waste of money as all they tell me is we have a back log and check the online tracker.

    It changed from Awaiting final assessment to documentation received, awaiting final assessment. Is this not exactly the same thing?!!


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  • Options
    #342
    Westeros
    Registered Users Posts: 278 ✭✭Westeros


    Online tracker has updated to "Awarded Renewal 1 Year Only". Is this '1 year only' the norm?


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    #343
    Sup08
    Registered Users Posts: 1,673 ✭✭✭Sup08


    Westeros wrote: »
    Online tracker has updated to "Awarded Renewal 1 Year Only". Is this '1 year only' the norm?

    It means that you are to be re-assesed next year instead of automatically renewed.
    Did you indicate a change to circumstances on your application?


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    #344
    Westeros
    Registered Users Posts: 278 ✭✭Westeros


    Sup08 wrote: »
    It means that you are to be re-assesed next year instead of automatically renewed.
    Did you indicate a change to circumstances on your application?

    Okay. Would that be the same as this year then? I was down as "Reassessment" this year but they didn't check any documents, I just had to sign and send away a declaration form. No, no change in circumstances just a change in the name of a social welfare payment i.e loan parent stopped and Fís started, but the amount being received is slightly less than it was last year.


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    #345
    ckd
    Registered Users Posts: 51 ✭✭ckd


    Hey all, I finally got a letter from susi today saying awarded fees only. I should also be entitled to the maintenance grant though so I rang them and they said I ticked the box on application saying I'd be applying for BTEA 😠I feel like an idiot now, i'v to wait another few months for them to sort that 😪


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    #346
    Sara3305
    Registered Users Posts: 41 ✭Sara3305


    ckd wrote: »
    Hey all, I finally got a letter from susi today saying awarded fees only. I should also be entitled to the maintenance grant though so I rang them and they said I ticked the box on application saying I'd be applying for BTEA 😠I feel like an idiot now, i'v to wait another few months for them to sort that 😪

    how do you know if you're entitled to a maintenence grant?


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    #347
    Sup08
    Registered Users Posts: 1,673 ✭✭✭Sup08


    Sara3305 wrote: »
    how do you know if you're entitled to a maintenence grant?

    Fees only is an award for applications that may be under threshold to receive a maintenance part of the grant but are in receipt of BTEA, disqualifying them from maintenance.


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    #348
    Sara3305
    Registered Users Posts: 41 ✭Sara3305


    Sup08 wrote: »
    Fees only is an award for applications that may be under threshold to receive a maintenance part of the grant but are in receipt of BTEA, disqualifying them from maintenance.

    I got the letter today saying part of my fees would be paid but no maintenence. I never applied for a BTEA though.


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    #349
    Sara3305
    Registered Users Posts: 41 ✭Sara3305


    Sup08 wrote: »
    Fees only is an award for applications that may be under threshold to receive a maintenance part of the grant but are in receipt of BTEA, disqualifying them from maintenance.

    I got the letter today saying part of my fees would be paid but no maintenence. I never applied for a BTEA though.


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    #350
    salamanca22
    Registered Users Posts: 1,179 ✭✭✭salamanca22


    This is a screenshot of my account area
    http://puu.sh/bMaBm/a8d9960d62.png

    I submitted my renewal in may.

    Does anyone know whether or not I should have gotten a letter asking for documentation or not? It says 100% completed at the top but there seems to be 2 areas uncompleted in the main area.


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    #351
    Sup08
    Registered Users Posts: 1,673 ✭✭✭Sup08


    Sara3305 wrote: »
    I got the letter today saying part of my fees would be paid but no maintenence. I never applied for a BTEA though.

    If you are in receipt of Jobseekers Allowance it maybe automatically transferred to BTEA or you are over the threshold for maintenance.
    If none of this applies you should contact SUSI.


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    #352
    Sup08
    Registered Users Posts: 1,673 ✭✭✭Sup08


    salamanca22 wrote: »
    This is a screenshot of my account area
    http://puu.sh/bMaBm/a8d9960d62.png

    I submitted my renewal in may.

    Does anyone know whether or not I should have gotten a letter asking for documentation or not? It says 100% completed at the top but there seems to be 2 areas uncompleted in the main area.

    It says in the picture your already awarded Fees Only.


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    #353
    salamanca22
    Registered Users Posts: 1,179 ✭✭✭salamanca22


    Sup08 wrote: »
    It says in the picture your already awarded Fees Only.

    I know that and it was what I was expecting however there is two areas below that that are not ticked off.


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    #354
    Sup08
    Registered Users Posts: 1,673 ✭✭✭Sup08


    salamanca22 wrote: »
    I know that and it was what I was expecting however there is two areas below that that are not ticked off.

    You are not selected for re-assesment and therefore they don't apply.


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    #355
    Annasopra
    Registered Users Posts: 41,065 ✭✭✭✭Annasopra


    Sara3305 wrote: »
    I got the letter today saying part of my fees would be paid but no maintenence. I never applied for a BTEA though.

    Ring SUSI and tell them that.

    It was so much easier to blame it on Them. It was bleakly depressing to think that They were Us. If it was Them, then nothing was anyone's fault. If it was us, what did that make Me? After all, I'm one of Us. I must be. I've certainly never thought of myself as one of Them. No one ever thinks of themselves as one of Them. We're always one of Us. It's Them that do the bad things.

    Terry Pratchet



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    #356
    sinewaves
    Registered Users Posts: 9 ✭sinewaves


    I got awarded the grant this morning. I was waiting since June 27th. That's where they are now.


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    #357
    Hollister11
    Closed Accounts Posts: 5,482 ✭✭✭Hollister11


    Susi sent me a letter looking for more documentation.
    I sent them in everything they asked for when they asked for it and know this.
    I need this grant for my fees and now this


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    #358
    gline
    Registered Users Posts: 6,630 ✭✭✭gline


    Susi sent grant to the college before i knew i was adwarded, got a letter a few days later.


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    #359
    Annasopra
    Registered Users Posts: 41,065 ✭✭✭✭Annasopra


    Hollister11 wrote: »
    Susi sent me a letter looking for more documentation.
    I sent them in everything they asked for when they asked for it and know this.
    I need this grant for my fees and now this

    If you feel this is poor service use their complaints procedure

    http://www.susi.ie/QuickLinks/Complaints.aspx

    It was so much easier to blame it on Them. It was bleakly depressing to think that They were Us. If it was Them, then nothing was anyone's fault. If it was us, what did that make Me? After all, I'm one of Us. I must be. I've certainly never thought of myself as one of Them. No one ever thinks of themselves as one of Them. We're always one of Us. It's Them that do the bad things.

    Terry Pratchet



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    #360
    internet_user
    Registered Users Posts: 973 ✭✭✭internet_user


    I have been stuck on stage 2 awarded renewal, since early June..I was never asked to send in more documents as far as i know, as i had to confirm that my details were the same as last year..I havent heard anything since,starting to worry now..


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    #361
    Sup08
    Registered Users Posts: 1,673 ✭✭✭Sup08


    internet_user wrote: »
    I have been stuck on stage 2 awarded renewal, since early June..I was never asked to send in more documents as far as i know, as i had to confirm that my details were the same as last year..I havent heard anything since,starting to worry now..

    It says "Awarded Renewal", that's it... you are awarded.

    You won't here anything else, did you get an award letter?


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