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New Customer Broadband speed is only 1mb

yankinlk · 2014-06-10 22:38:22

I called twice to support, but had to hang up as the wait was too long. I am a new customer, my line was turned on in the last 2 days. I was told i might need to ask to have the line speed increased, i should be able to get much higher speed. My line has not been tested in many years, as it was not being used. I can PM my…

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10-06-2014 11:38pm

#1

yankinlk

Registered Users Posts: 2,740 ✭✭✭

Join Date: January 2001

Posts: 2496

I called twice to support, but had to hang up as the wait was too long.

I am a new customer, my line was turned on in the last 2 days. I was told i might need to ask to have the line speed increased, i should be able to get much higher speed.

My line has not been tested in many years, as it was not being used.

I can PM my phone/account numbers. let me know to who...

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#2 11-06-2014 11:09am
eircom: Alan

Closed Accounts Posts: 6,831 ✭✭✭

Join Date: October 2012

Posts: 6748

yankinlk wrote: »

I called twice to support, but had to hang up as the wait was too long.

I am a new customer, my line was turned on in the last 2 days. I was told i might need to ask to have the line speed increased, i should be able to get much higher speed.

My line has not been tested in many years, as it was not being used.

I can PM my phone/account numbers. let me know to who...

Hi yankinlk

Yes, feel free to PM me the landline number and I'll look in to this for you

Al

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