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New version of UCD connect - Unable to access "software for u"

Durz0 Blint · 2014-06-15 12:21:25

Hi everyone They made some changes to ucd connect and now I cant access the software for U tab to use endnote - I get a screen saying Unable to Access External System For security reasons, you are required to re-enter your Luminis password to access external system: IT Software Applications Anyone any ideas what to do or…

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15-06-2014 1:21pm

#1

Durz0 Blint

Registered Users Posts: 162 ✭✭

Join Date: January 2013

Posts: 117

Hi everyone

They made some changes to ucd connect and now I cant access the software for U tab to use endnote - I get a screen saying

Unable to Access External System
For security reasons, you are required to re-enter your Luminis password to access external system: IT Software Applications

Anyone any ideas what to do or who to get in touch with about this?

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#2 15-06-2014 1:59pm
Maldesu

Registered Users Posts: 1,416 ✭✭✭

Join Date: April 2012

Posts: 1398

Durz0 Blint wrote: »

Anyone any ideas what to do or who to get in touch with about this?

Mail the IT desk or you can tweet them.

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#3 15-06-2014 5:55pm
dubred

Registered Users Posts: 107 ✭✭

Join Date: February 2005

Posts: 100

You need to enter your Connect (Luminis is the underlying product name) password the first time you want to use Software 4U, the system will only present this screen to you again if/when you change your password.

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