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Contract finally up.

Retrovin · 2014-06-18 14:53:00

Hi. My broadband contract expires next month. I'd be lying if I said I wasnt counting the days. I would like to know the steps I need to go through to notify yourselfs of my intention to go to another provider and ensure my contract is not renewed automatically. Thanks in advance. Retrovin.

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18-06-2014 3:53pm

#1

Retrovin

Registered Users Posts: 33 ✭

Join Date: March 2014

Posts: 29

Hi. My broadband contract expires next month. I'd be lying if I said I wasnt counting the days. I would like to know the steps I need to go through to notify yourselfs of my intention to go to another provider and ensure my contract is not renewed automatically. Thanks in advance. Retrovin.

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#2 18-06-2014 4:13pm
eircom: Alan

Closed Accounts Posts: 6,831 ✭✭✭

Join Date: October 2012

Posts: 6748

Retrovin wrote: »

Hi. My broadband contract expires next month. I'd be lying if I said I wasnt counting the days. I would like to know the steps I need to go through to notify yourselfs of my intention to go to another provider and ensure my contract is not renewed automatically. Thanks in advance. Retrovin.

Hi Retrovin

Contracts are not renewed automatically by eircom. [font=Calibri","sans-serif]A 30 day notification is required. After the 30 days have passed it is then the other providers responsibility to arrange the transfer of service and until then the account will remain active with eircom. To begin this process a call must be firstly made to eircom cancellations on free phone 1901.

Thanks
Al
[/font]

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#3 18-06-2014 4:18pm
Retrovin

Registered Users Posts: 33 ✭

Join Date: March 2014

Posts: 29

Thanks AL for your quick response. Cheers.

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#4 18-06-2014 4:29pm
eircom: Alan

Closed Accounts Posts: 6,831 ✭✭✭

Join Date: October 2012

Posts: 6748

Retrovin wrote: »

Thanks AL for your quick response. Cheers.

No worreis Retrovin

Thanks
Al

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#5 19-06-2014 1:58pm
rex-x

Registered Users Posts: 1,893 ✭✭✭

Join Date: January 2008

Posts: 1848

Also once your contract is up you do NOT need to give 30 days notice, there was a recent ruling against eircom for this practice

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