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TK Maxx faulty good, no receipt

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  • 26-06-2014 1:24pm
    #1
    mel.b
    Registered Users Posts: 3,130 ✭✭✭


    I bought a handbag at TK Maxx on Monday amd have today noticed that the lining is ripping :( i don't have a receipt as they didn't give me on. Thenbag wasn't expensive but does anyone know if they will gove me a refund or exchange?


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    #2
    dudara
    Registered Users Posts: 33,518 ✭✭✭✭dudara


    Did you pay by card or cash? If you paid by card, then proof of the transaction (online statement) will cover you.

    Are the tags etc still attached? If they are, then that will help.


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    #3
    mel.b
    Registered Users Posts: 3,130 ✭✭✭mel.b


    Paid by card so have that, however took the tags off immediately in the shop as i needed to use the bag. The bag lining has ripped in at both ends of the base in the same place at either end.


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    #4
    Bepolite
    Closed Accounts Posts: 2,737 ✭✭✭Bepolite


    mel.b wrote: »
    Paid by card so have that, however took the tags off immediately in the shop as i needed to use the bag. The bag lining has ripped in at both ends of the base in the same place at either end.

    Shouldn't matter, once you've evidence of purchase they should help you.

    Just tell them it's something you really, really want? :D


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    #5
    Greenmachine
    Registered Users Posts: 5,063 ✭✭✭Greenmachine


    The fact you paid by card will act as proof of purchase. In future always insist on receiving a receipt.


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