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Xbox one repair.. post code no valid?

  • 30-06-2014 3:30pm
    #1
    Lamposts
    Registered Users Posts: 2,346 ✭✭✭


    Any ideas?? I'm trying to send it off for repairs but keeps saying my post code (D15) is invalid..


Comments

  • #2
    solomafioso
    Closed Accounts Posts: 1,095 ✭✭✭solomafioso


    What site are you using to fill out your details. The official one?


  • #3
    Lamposts
    Registered Users Posts: 2,346 ✭✭✭Lamposts


    solomafioso wrote: »
    What site are you using to fill out your details. The official one?

    https://myservice.xbox.com/en-IE/Pages/Welcome.aspx

    official.


  • #4
    2Mad2BeMad
    Registered Users, Registered Users 2 Posts: 2,792 ✭✭✭2Mad2BeMad


    same happened for me when I try to put in my details
    Don't think they know Irelands post codes
    try contact support , they should be able to put it in for you and over ride the system saying its invalid


  • #5
    Lamposts
    Registered Users Posts: 2,346 ✭✭✭Lamposts


    2Mad2BeMad wrote: »
    same happened for me when I try to put in my details
    Don't think they know Irelands post codes
    try contact support , they should be able to put it in for you and over ride the system saying its invalid

    cheers mate.. will do that now.


  • #6
    Celeron Media
    Closed Accounts Posts: 222 ✭✭Celeron Media


    Try entering EIRE or DEFAULT as a post code. It works on most electronic forms.


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  • #7
    Lamposts
    Registered Users Posts: 2,346 ✭✭✭Lamposts


    I went through support and they sorted it out. Now the real challenge is finding a box to put it in!


  • #8
    deco nate
    Closed Accounts Posts: 9,340 ✭✭✭deco nate


    When I sent back my 360 a few years ago for repair
    They sent me out a box to
    Put it in, I'm sure it's the same with the one.


  • #9
    dubaicentral
    Registered Users Posts: 55 ✭✭dubaicentral


    deco nate wrote: »
    When I sent back my 360 a few years ago for repair
    They sent me out a box to
    Put it in, I'm sure it's the same with the one.

    This no longer happens. He will have to source his own box.


  • #10
    miralize
    Registered Users, Registered Users 2 Posts: 6,207 ✭✭✭miralize


    Microsoft really dont care anymore do they?


  • #11
    Celeron Media
    Closed Accounts Posts: 222 ✭✭Celeron Media


    miralize wrote: »
    Microsoft really dont care anymore do they?
    That's why there also knows as M$ for short.


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  • #12
    2Mad2BeMad
    Registered Users, Registered Users 2 Posts: 2,792 ✭✭✭2Mad2BeMad


    miralize wrote: »
    Microsoft really dont care anymore do they?

    well to be fair
    its a box
    go to lidl or aldi ask for one, they will happily give you one as they try to get rid of them everyday
    its how most kids collect stuff for bonfires nowadays


  • #13
    sniper_samurai
    Registered Users, Registered Users 2 Posts: 7,678 ✭✭✭sniper_samurai


    They also do an AppleCare style replacement service if you don't mind getting a different console.

    Got an Xbox One with a broken disc drive last week and the store had no stock to replace it. Called MS on Monday and got a replacement console on Thursday, you then hand the broken console to the UPS deliveryman in the packaging that the replacement comes in with the included return shipping label.

    You need a credit/debit card though for this service as MS put a €430 hold on your card that will be deducted if the broken console is not returned within 14 days.


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