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eircom efibre never worked

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  • 02-07-2014 2:08pm
    #1
    chubbyathy
    Registered Users Posts: 197 ✭✭


    Sales man sold us eircom to my girlfriend 3 months ago promised us efibre which is not the case our internet he has sold us has never worked still been charged promised us out a tenichon 3 times no sign of him wanted to cancle try charging us a fee for a service that's never worked we were with digiweb for years no problem with them

    Also have been hung up on by eircom have seen a solisister about this and will be going further were waiting on eircom management to ring us over 3 months


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    #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    chubbyathy wrote: »
    Sales man sold us eircom to my girlfriend 3 months ago promised us efibre which is not the case our internet he has sold us has never worked still been charged promised us out a tenichon 3 times no sign of him wanted to cancle try charging us a fee for a service that's never worked we were with digiweb for years no problem with them

    Also have been hung up on by eircom have seen a solisister about this and will be going further were waiting on eircom management to ring us over 3 months
    Hi chubbyathy

    I'm very sorry to hear this, if you would like to PM me your order or account details I'll be happy to look in to this further for you.

    Thanks
    Al


  • Options
    #3
    chubbyathy
    Registered Users Posts: 197 ✭✭chubbyathy


    eircom: Alan wrote: »
    Hi chubbyathy

    I'm very sorry to hear this, if you would like to PM me your order or account details I'll be happy to look in to this further for you.

    Thanks
    Al

    Sent this has been a very bad start of service if its not resolved I will be seeking further legal advice


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    #4
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    chubbyathy wrote: »
    eircom: Alan wrote: »
    Hi chubbyathy

    I'm very sorry to hear this, if you would like to PM me your order or account details I'll be happy to look in to this further for you.

    Thanks
    Al

    Sent this has been a very bad start of service if its not resolved I will be seeking further legal advice
    Hi chubbyathy

    Thanks for taking my call, I will be back to you on Friday to confirm account closure.

    Al


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    #5
    chubbyathy
    Registered Users Posts: 197 ✭✭chubbyathy


    eircom: Alan wrote: »
    Hi chubbyathy

    Thanks for taking my call, I will be back to you on Friday to confirm account closure.

    Al
    Hi Allan wanna check is fibre in my area yet


  • Options
    #6
    eircom: Colm
    Closed Accounts Posts: 242 ✭✭eircom: Colm


    chubbyathy wrote: »
    eircom: Alan wrote: »
    Hi chubbyathy

    Thanks for taking my call, I will be back to you on Friday to confirm account closure.

    Al
    Hi Allan wanna check is fibre in my area yet
    Hi chubbyathy

    Al is out of teh office this week but if you wish to PM me the exact address I will look into this for you,

    thanks
    Colm


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