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1471 Service

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  • 02-07-2014 8:28pm
    #1
    Closed Accounts Posts: 1,014 ✭✭✭


    Why when I use 1471 and the number is not held, I get this message.

    "The last unanswered call to the number was unavailable"

    You can't include when it was?  It could have been 5 minutes, 5 days or 5 weeks ago, so its not much help.


Comments

  • Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Maphisto wrote: »
    Why when I use 1471 and the number is not held, I get this message.

    "The last unanswered call to the number was unavailable"

    You can't include when it was?  It could have been 5 minutes, 5 days or 5 weeks ago, so its not much help.
    Hi Maphisto

    Yes I can confirm that the 1471 service will not recognise withheld/private numbers. There is no workaround this unfortunately.

    Al


  • Closed Accounts Posts: 1,014 ✭✭✭Maphisto


    Maphisto wrote: »
    Why when I use 1471 and the number is not held, I get this message.

    "The last unanswered call to the number was unavailable"

    You can't include when it was?  It could have been 5 minutes, 5 days or 5 weeks ago, so its not much help.
    Hi Maphisto

    Yes I can confirm that the 1471 service will not recognise withheld/private numbers. There is no workaround this unfortunately.

    Al
    Alan I get that you can't tell the number.  Can't you tell me when it was?


  • Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Maphisto wrote: »
    Maphisto wrote: »
    Why when I use 1471 and the number is not held, I get this message.

    "The last unanswered call to the number was unavailable"

    You can't include when it was?  It could have been 5 minutes, 5 days or 5 weeks ago, so its not much help.
    Hi Maphisto

    Yes I can confirm that the 1471 service will not recognise withheld/private numbers. There is no workaround this unfortunately.

    Al
    Alan I get that you can't tell the number.  Can't you tell me when it was?
    Apologies Maphisto

    Unfortunately this is not possible either I'm afraid. The 1471 service cannot provide any information surrounding a call from a private number.

    Thanks
    Al


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