A rather anoying problem with App Store

Jsmurff

Hello all I was trying to update an app through the App Store but could not as it required me to "update my payment method" I had no problem with it in the past.

However this time arround it is telling me that there is a billing problem with my previous purchase despite the fact that my bank account clearly shows that I have paid in full for all previous purchases!

Furthermore my payment method is no longer acceptable?!

Am I stuck in limbo here or is there a place where I can take this up with someone directly? Preferably through email a I live in a rural area with poor mobile coverage

djdunny

https://getsupport.apple.com/Issues.action

OP you could use this link to submit a query to itunes store. they will take a look at your account. they should come back to you within 24 hours with an answer.

Jsmurff

djdunny wrote: »

https://getsupport.apple.com/Issues.action

OP you could use this link to submit a query to itunes store. they will take a look at your account. they should come back to you within 24 hours with an answer.

That should do it cheers thank you