New laptop doesn't start

Carry

Three months ago I bought a brandnew Laptop (Asus) with Windows 8.1 and worked away without a problem.

Last night my AV-program (avast) told me that something's wrong in my boot-up and that the malware (whatever it was) has been stopped. And if I want to get my whole boot-up checked.

Sure I wanted it. So avast checked the computer asked afterwards what to do, I clicked "repair automatically" or something in that regard and the laptop restarted.

I worked away, everything was fine, at night I switched the thing off and this morning when I pressed the start button - nothing. Not one beep, dark screen, nada.

I tried several times, but still nothing.

Has anyone an idea what happened or if there is a trick to start the bloody laptop?

JudeKR

Press and hold the power button for like 10 seconds. Leave it then try turning it on again. Oh have the laptop unplugged from mains too.

Carry

Feel kissed and hugged! :):)

It worked!

Thanks so much!!!!

Back to my laptop!

JudeKR

No problem, glad it helped

Feel the hugs.

Mr. G

JudeKR

hahaha! Thanks Mr.G