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Cable attached to my house with no permission (I'm not a customer)

Fran79 · 2014-07-04 15:36:10

I'm not an eircom customer, but need to complain. I had your engineering team attaching a cable to my house to provide service to next door but one. No one sought my permission and the first I knew of it was when I heard drilling into my wall!! The mess left by your engineers is a disgrace. How are you even allowed to…

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04-07-2014 4:36pm

#1

Fran79

Registered Users Posts: 351 ✭✭

Join Date: December 2008

Posts: 310

I'm not an eircom customer, but need to complain. I had your engineering team attaching a cable to my house to provide service to next door but one.
No one sought my permission and the first I knew of it was when I heard drilling into my wall!! The mess left by your engineers is a disgrace. How are you even allowed to attach a cable to my property without my permission and run an unsecured cable across my balcony which is a health and safety hazard! Not acceptable at all!!!
Come Monday I will be seeking legal advice for potential damage to my property and the health and safety issues.

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#2 04-07-2014 4:41pm
eircom: Alan

Closed Accounts Posts: 6,831 ✭✭✭

Join Date: October 2012

Posts: 6748

Fran79 wrote: »

I'm not an eircom customer, but need to complain. I had your engineering team attaching a cable to my house to provide service to next door but one.
No one sought my permission and the first I knew of it was when I heard drilling into my wall!! The mess left by your engineers is a disgrace. How are you even allowed to attach a cable to my property without my permission and run an unsecured cable across my balcony which is a health and safety hazard! Not acceptable at all!!!
Come Monday I will be seeking legal advice for potential damage to my property and the health and safety issues.

[font=Times New Roman","serif]Hi Fran79

I'm very sorry to hear this, this does indeed seem quite odd and I can fully understand your feelings. Please send me a private message including your address and contact details and I will have this looked in to.

Thanks
Al[/font]

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