Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

cancelling direct debit

Options
  • 09-07-2014 1:36pm
    #1
    Synyster Shadow
    Registered Users Posts: 1,773 ✭✭✭


    I tried doing it over the phone but after all the details and so on I was told I couldn't do it over the phone. I've got 2 babies so going into the bank and waiting around is not an option and my insurance company advised me to cancel it by closing time tomorrow.. Is there anything I can do? I don't have online banking set up just yet


Comments

  • Options
    #2
    Bank of Ireland: Nicola
    Closed Accounts Posts: 735 ✭✭✭Bank of Ireland: Nicola


    Hi Synyster Shadow,
     
    Thanks for contacting us on Boards.
     
    You can cancel a direct debit via 365 Online, to get set up straight away for online banking please call our activation team on 1890 365 500. More information can be found here 
     
    Alternatively, you can download the form to cancel a direct debit on our website here 
     
    I hope this helps, let me know if you need anything else.
     
    Thanks
     

    Nicola


  • Options
    #3
    Synyster Shadow
    Registered Users Posts: 1,773 ✭✭✭Synyster Shadow


    How do i get the Unique mandate reference


  • Options
    #4
    Bank of Ireland: Nicola
    Closed Accounts Posts: 735 ✭✭✭Bank of Ireland: Nicola


    Hi Synyster Shadow,
     
    Yes, if you call 1890 365 500 and speak to the Activation Team they will get you set up. You will need your account number and you will be asked some verification questions.


    Details on the activation process can be found here 
     
    Thanks
     

    Nicola


  • Options
    #5
    Bank of Ireland: Nicola
    Closed Accounts Posts: 735 ✭✭✭Bank of Ireland: Nicola


    Synyster Shadow wrote: »
    How do i get the Unique mandate reference
    Hi Synyster Shadow,
     
    I just noticed you have edited your question, once you are registered for 365 Online you will be able to retrieve the Unique Mandate Reference from the direct debit payment in your recent transactions.

    Alternatively, the UMR can be obtained from the company that the direct debit payment is going to. If you contact them directly they will be able to provide you with this information.
     
    Thanks
     

    Nicola


Advertisement