Internet connection

masterboy123

What's the best unlimited internet connection available in Kilkenny city?

I am told that UPC don't have the services in my new apartment and I have to pay 200 euros cancellation fine.

Spocker

Try some of the comparison sites for the best info:

http://www.uswitch.ie/broadband/packages/

http://www.bonkers.ie/compare-tv-broadband-phone/

masterboy123

many of the internet providers don't have service at my apartment.

any idea how IMAGINE internet services or MAGNET services are in Kilkenny?

Owryan

masterboy123 wrote: »

many of the internet providers don't have service at my apartment.

any idea how IMAGINE internet services or MAGNET services are in Kilkenny?

A family member has imagines wimax service in Kilkenny city. Its OK can disconnect every now and again but easily fixed.

Big gripe is that they use it for Netflix and keep getting fair usage warnings.

masterboy123

Ordered magnet service now.
Hopefully it will be good enough.

obezyana

I have imagine Wimax and have no problems with the connection. They haven't got the best speeds but it its grand all the same it never drops out that's with multiple phones Xboxs laptops all connected.

masterboy123

There was contract with Imagine, so I have ordered MAGNET broadband without contract.
I hope it will work out great. Thanks for Imagine review.

masterboy123

Magnet working well so far. week 1 down.

UnknownSpecies

masterboy123 wrote: »

Magnet working well so far. week 1 down.

Had Magnet for a year in Cork and they were great.

highgiant1985

masterboy123 wrote: »

I am told that UPC don't have the services in my new apartment and I have to pay 200 euros cancellation fine.

Why do you have to pay 200 cancellation fine if UPC can't provide the service? ?

UnknownSpecies

highgiant1985 wrote: »

Why do you have to pay 200 cancellation fine if UPC can't provide the service? ?

Yeah, you're right. When a customer moves home and the service can't be provided in the new home, there's no cancellation fee. At least that was the way it was when I worked for UPC in 2011. It'd be ridiculous to have a cancellation fee in that case.

Cabaal

dorgasm wrote: »

Yeah, you're right. When a customer moves home and the service can't be provided in the new home, there's no cancellation fee. At least that was the way it was when I worked for UPC in 2011. It'd be ridiculous to have a cancellation fee in that case.

I'd imagine the fee came from the fact that when you took out the UPC services you agreed to a 12 month contract, if you move within that contracted period to a area not covered by UPC thats of no fault of UPC.

You shouldn't have taken out the contract if you were moving,

masterboy123

Thats what I understood before buying UPC that if they can't provide services at a different location that shouldn't be my fault.
But at the end of moving they said sorry i have to pay 200 euros fees as I am moving before 1 year of contract.
That's why i bought Magnet with no contract at this time.

obezyana

Tell them you ain't paying it. They do things like that just because they get some people who will actually pay them.

masterboy123

Got email from UPC that my services will be disconnected only on 10 august, as per the 30 day notice requirement and a final bill will be issued on 10 august.
I told them I have paid July's bill plus 200 euro cancellation fees.
This is getting ridiculous now. Any advice?

obezyana

Ring them tell them you ain't paying anymore then hang up simple as that.