Adidas store has 50% sale

tvnutz

chris85 wrote: »

picked up a nice pair of trainers as well and a hoody for €60 so not too bad. Hopefully delivery doesnt take too long

Were the size of the trainers right? Are the sizes automatically selected as the UK size because it is the .ie site? Just wary about ordering after I was looking at a pair and they had a size 19 among others! Looking at the chart the highest in UK sizing is 18, the 19 was the US. So had me wondering are they using US sizes.

RobTheLad

ordered on monday, and haven't heard anything from them since

TallGlass

chris85 wrote: »

picked up a nice pair of trainers as well and a hoody for €60 so not too bad. Hopefully delivery doesnt take too long

My order from Reebok (same company) took one week, just arrived today.

Items are shipped via UPS from Germany.

KonFusion

Bought some brown runners.

They arrived today and are neon orange.

Thanks OP :pac:

donnacha

I rang again as my order still being processed on the website. 1 of the items I bought isn't available anymore though the other 2 items are. The CSR was able to tell me that the items are reserved and he sent an email while I was on the phone to the warehouse to ask them when they are shipping. He reckoned he wouldn't get a reply to the email for 24 hrs and that if I don't have the parcel within 7 working days of the order that they have no problem refunding the shipping.

omb0wyn5ehpij9

I ordered a pair of rugby boots on Friday evening and the status of my order is still "being processed". If that hasn't changed by tomorrow, I'm going to contact them and see what's going on

km79

Ordered Saturday . Still being processed.
Seperate order Monday was cancelled. Rang and was basically told to reorder. Reordered all but one item which was no longer in stock.
Not impressed to be honest especially with the CSR. She had no answer for the reason for cancellation

deaglan169

i ordered saturday status is still "being processed"

KNS

Ordered sunday. Order is still being processed. Starting to get worried!!

Delivery is 4-7 days. So still on track I guess.

jive

also being processed...

jamescd

Make sure to click on "Order Details" and check on the status beside each item. Mine still says "Being Processed" as you can see.




But when I go into "Order Details" and check the status of each item, it says "Not Shipped" and "Cancelled".




All 4 items in that order has been cancelled but still says "Being Processed". Some of you might have cancelled orders and not know it.

jive

mine just says not shipped, not cancelled.... yet

Redsoxfan

Ordered on Saturday - all four items say 'not shipped'.

GavRedKing

Same as most here...ordered on Sunday still being processed on the site.

kensutz

Ordered on Monday and items arrived today. 6 items altogether, 1 issue where they gave me wrong coloured trainers in the correct labelled box.

deckyv

ordered Saturday.came yesterday

rosknight

Delivered today. 2 full weeks after ordering.

I made 2 separate orders. First on Sunday evening, 2nd on Monday morning.

The item ordered Monday has been shipped and is due for delivery this coming Monday.

I just rang about the 1st order, and was told that the item is just about to be shipped. I was given a tracking number for it too so all must be ok with mine.

The girl (who incidentally had a serious sexy voice!! and was very nice) said that they are experiencing huge delays with order picking and shipping.

So both mine have been filled one shipped and one just about to be.

jontr

expired now - shows only one item for me, no discounts any more

gflann

Rang them this morning, as I ordered 3 items this day last week, and still have not received any update.

they cannot guarantee any day of shipping, and their customer service team must wait until after the 7th business day before they can raise a ticket with the warehouse.

Seems like a ****e customer service process.

gflann

gflann wrote: »

Rang them this morning, as I ordered 3 items this day last week, and still have not received any update.

they cannot guarantee any day of shipping, and their customer service team must wait until after the 7th business day before they can raise a ticket with the warehouse.

Seems like a ****e customer service process.

I had the opposite of your experience (see above) I thought my call was very well handled.

What a difference a person can make.

richy

Spent 300 euros on stuff haha went mad. But may end up returning some of it depending on sizing. Thanks for the tip OP

marvsins

Do other people have problems signing into the adidas website ?
I changed password and i still can't sign in.

alchemist33

marvsins wrote: »

Do other people have problems signing into the adidas website ?
I changed password and i still can't sign in.

I can sign in but only see my order when I follow a link from my email, not when I go straight to adidas.

Stuff still processing, seven days later...

marvsins

I clicked on link for tracking and mine is still being processed. I ordered on the 15th and the money has been taken from my account. Pretty slack service !

alchemist33

The FAQs do say it might take up to 7 working days to despatch. I'm five at present so will hold on yet.

KNS

marvsins wrote: »

Do other people have problems signing into the adidas website ?
I changed password and i still can't sign in.

Same here. When I request a change password link/page says it's expired!

Starting to get a bit annoyed but I'm only at the5 working days stage.

Looks like the seriously underestimated the amount of Bargin hunters out there!

vicwatson

A massive company like Adidas and they can't get this right.

GavRedKing

I've ordered on the 12th and still nothing has been dispatched, money taken from the account too.

Now I'm not to pushed as I only ordered a pair of Astro turf boots and a pair of runners for holidays at the end of August so theres no rush but the wait is a load of bo**ocks and was hoping to get delivery this week but unless its dispatched soon I'd highly doubt it.

Vorsprung

Got a confirmation email with reference number but there are no orders in the My Account page on the website. Anyone with a similar experience? Trying to ring this morning but waiting ages.

EDIT - Finally got through. Seems they're not updating everyone's account details, seems a bit slack.

I placed an order on July 11th, they said it's with UPS in the UK now

c_murph

I placed an order over a week back (I think about 6 working days).
Just got an email from adidas this morning - "sorry for the delay" / "facing issues" with the online service.

I'd guess they're working through a backlog...

Wez

Yeah, got that same mail.. Wouldn't mind, but had to travel abroad for work and there's an Adidas store here with the same sale on!

donnacha

Phoned again myself this morning. Rep reckoned it was best to hang in there - that they are working through the orders and it will be with me by the end of the week. He pretty much confirmed it will be late (last day for me would be tomorrow for 5-7 days delivery) and that once I have my tracking details I can contact them for a refund of the delivery charge.

omb0wyn5ehpij9

c_murph wrote: »

I placed an order over a week back (I think about 6 working days).
Just got an email from adidas this morning - "sorry for the delay" / "facing issues" with the online service.

I'd guess they're working through a backlog...

I got the same email myself. I'm in no major rush for my order thankfully

Chimichangas

they told me website account works best in IE browser.... but i still haven't accessed my account. very slow 4-7 days...

WildCardDoW

I ordered stuff and it arrived, can't remember the dates but it was probably within the 4-7 day time frame.

I wonder if it's particular items they are having trouble with, I only ordered a few football tops...

If anyone missed out on the blue airline bag then Amazon are selling it for around £17 stg. Only problem is you'll have to order something else that's £7 or more to avail of the free delivery!

splashthecash

I ordered a pair of football boots on the 12th - have been going to training for nearly two weeks now in old ripped boots. Saw a good pair today for €40 so picked them up. Gonna call up tomorrow and ask for a refund - ridiculous service from adidas...taking away the online support and no email address is pants

FourFourRED

[Deleted User] wrote: »

If anyone missed out on the blue airline bag then Amazon are selling it for around £17 stg. Only problem is you'll have to order something else that's £7 or more to avail of the free delivery!

I am still waiting on that to de delivered

ROY RACE

ordered on the 11th recived fcuk all except for an email apologising about the delay-still no sign

Paddy_man

ROY RACE wrote: »

ordered on the 11th recived fcuk all except for an email apologising about the delay-still no sign

My order got cancelled this evening, for the sorry for the delay email this morning but 1st I knew about cancellation was when I got a PayPal email saying I was refunded.

Ordered another 2 pairs of runners, 1 of the original 2 pairs was still in stock...

Fingers crossed.

Yamanoto

I ordered 2 pairs on the 11th.

First pair arrived on the 17th, second remains in 'Not Shipped' limbo.

German efficiency me arse!

PinkFly

Is the sale over? Can't get on the page

jamescd

You need to create an account and log-in, then click on Private Sale - Backstage

GavRedKing

Mine are still in the "not shipped" phase

RobTheLad

mine arrived this morning via UPS, originally ordered on Monday 14th, so just in line with their 7 working day estimate. When I check the status in my account it shows "processing" and "not shipped" and I never received a dispatch email, so some may be in the same boat as me, and just have it turn up out of the blue

gflann

Ordered on the 11/07, shipped this morning, and have a tracking ID.

I ordered a pair of runners on Sunday the 13th. My credit card was charged yesterday but my order was still at the processing stage as of last night. Their website seems to be down at the moment so I can't check the order status.

Yamanoto

Yamanoto wrote: »

I ordered 2 pairs on the 11th.

First pair arrived on the 17th, second remains in 'Not Shipped' limbo.

German efficiency me arse!

Second pair awaiting me at home apparently - never received a dispatch email but I see they debited my account yesterday.

I need to get back on their site but it's down at the mo.

km79

my 1st order from 11th july arrived just there.
it still says its being processed online :pac: