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Overcharged for Friends & Family offer

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  • 15-07-2014 3:11pm
    #1
    Dermot224
    Registered Users Posts: 189 ✭✭


    [font=Arial","sans-serif]Hi[/font]

    [font=Arial","sans-serif]My mother ordered recent Family and Friends offer. Cost was to be €30 a month. Evision cpuld not be installed as homeplugs would not work with her old electrical sockets. She went ahead with eFibre part of order. She is now being told price is €50 a month.[/font]



    [font=Arial","sans-serif]See offer below,[/font]



    [font=Arial","sans-serif]The eFibre Offer – you get:[/font]


    • [font=Arial","sans-serif]Free connection[/font]
    • [font=Arial","sans-serif]Free unlimited superfast broadband[/font]
    • [font=Arial","sans-serif]Up to 100MBs download speeds[/font]
    • [font=Arial","sans-serif]Unlimited Off-Peak Local & National calls[/font]
    • [font=Arial","sans-serif]30 minutes of Off Peak Mobile to any Irish mobile number[/font]
    • [font=Arial","sans-serif]Line rental include[/font]
    • [font=Arial","sans-serif]All for €30 per month      .[/font]
    [*]



    [font=Arial","sans-serif]My mother is a bit stresses about this so if you could check this out for me I would be greatful[/font]


Comments

  • Options
    #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Dermot224 wrote: »
    Hi

    My mother ordered recent Family and Friends offer. Cost was to be €30 a month. Evision cpuld not be installed as homeplugs would not work with her old electrical sockets. She went ahead with eFibre part of order. She is now being told price is €50 a month.



    See offer below,



    The eFibre Offer – you get:


    • Free connection
    • Free unlimited superfast broadband
    • Up to 100MBs download speeds
    • Unlimited Off-Peak Local & National calls
    • 30 minutes of Off Peak Mobile to any Irish mobile number
    • Line rental include
    • All for €30 per month      .


    [*]



    My mother is a bit stresses about this so if you could check this out for me I would be greatful
    [*]
    Hi Dermot224

    I believe you have posted this query to our forum - I have replied there.

    Thanks
    Al


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