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Trying to set up my bill / my eircom

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  • 15-07-2014 4:42pm
    #1
    Sunny Dayz
    Registered Users Posts: 5,385 ✭✭✭


    Hi guys,
    New customer to Eircom.

    I am trying to set up my bill / my eircom online so I can pay my bill. I go through all he stages and I get an email from eircom with a link, but when I click the link it says "Sorry, there was a problem activiting your account.Please try again later".

    Am I doing something wrong or is my account not eligble?


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    #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Sunny Dayz wrote: »
    Hi guys,
    New customer to Eircom.

    I am trying to set up my bill / my eircom online so I can pay my bill. I go through all he stages and I get an email from eircom with a link, but when I click the link it says "Sorry, there was a problem activiting your account.Please try again later".

    Am I doing something wrong or is my account not eligble?

     
    [font=Times New Roman","serif]Hi Sunny Dayz

    The online service is not yet available to efibre customers however if you are not an efibre customer please PM me your eircom account number and I'll look in to this further.

    Al[/font]


  • Options
    #3
    Sunny Dayz
    Registered Users Posts: 5,385 ✭✭✭Sunny Dayz


    I am not an efibre customer as efibre is not currently in the area as far as I know. Will pm the account number to you.,
    eircom: Alan wrote: »
    Sunny Dayz wrote: »
    Hi guys,
    New customer to Eircom.

    I am trying to set up my bill / my eircom online so I can pay my bill. I go through all he stages and I get an email from eircom with a link, but when I click the link it says "Sorry, there was a problem activiting your account.Please try again later".

    Am I doing something wrong or is my account not eligble?

     
    Hi Sunny Dayz

    The online service is not yet available to efibre customers however if you are not an efibre customer please PM me your eircom account number and I'll look in to this further.

    Al


  • Options
    #4
    Sunny Dayz
    Registered Users Posts: 5,385 ✭✭✭Sunny Dayz


    Any update on this? I would like to pay my bill using this facility.


  • Options
    #5
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Sunny Dayz wrote: »
    Any update on this? I would like to pay my bill using this facility.
    Hi Sunny Dayz

    I'm awaiting more information from online accounts & as soon as I have this I will let you know right away,

    Thanks
    Al


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