If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)

Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Yodel / Fastway

travellingbid · 2014-07-16 13:57:31

Hi Fastway / Yodel have had a parcel on route to me since 4th July. They're telling the sender that they will contact me directly to arrange delivery which has satisfied the sender. However almost 2 weeks later I'm still without my order. Any advice on how I can move this on with either the sender or courier??? Delivery…

Options

16-07-2014 2:57pm

#1

travellingbid

Registered Users Posts: 229 ✭✭

Join Date: May 2010

Posts: 199

Hi
Fastway / Yodel have had a parcel on route to me since 4th July. They're telling the sender that they will contact me directly to arrange delivery which has satisfied the sender. However almost 2 weeks later I'm still without my order.

Any advice on how I can move this on with either the sender or courier??? Delivery was originally 5 working days

0

Comments

Options
#2 16-07-2014 3:48pm
dudara

Registered Users Posts: 33,518 ✭✭✭✭

Join Date: September 2003

Posts: 32068

Talk to the sender - ultimately they have the contract with the courier. If they don't resolve it, tell them that you will be seeking a refund for non-delivery of goods.

0